Hotel Indigo - Galapagos by IHG

My wife and I had an amazing time at Blue Indigo. The room and facilities were stunning and the staff, Bruce in particular, were very helpful and accommodating. Great location, everything in a ~5 min walk and excellent view of the ocean

The hotel facilities are very beautiful and the location is excellent. The property itself is well maintained and aesthetically pleasing. However, the pool is quite cold, which made it less enjoyable. The service, unfortunately, was rather inconsistent. After coming from Santa Cruz, where we stayed at a hotel with incredibly friendly and attentive staff, the change was a bit disappointing. The breakfast service was the weakest part of the experience. There is only one person attending the breakfast area, and she is almost never present in the dining room. You have to actively look for her and specifically ask for coffee or omelets. Nothing is offered proactively , you must explicitly request everything. At this level of hotel, I would expect a much higher standard of service.

This is the #1 hotel in San Cristobal and it has awesome reviews all around. The hotel itself deserves all the accolades. HOWEVER, it left a very bad taste in my mouth about how they operated for us. We chose this hotel specifically to enjoy its amenities on the day before we were leaving. We didn't have a tour planned, so we wanted to hang out and relax. We finished all the check in and PAID. and THEN they told us that the pool was closed for our entire stay. We could have booked our stay in an adjacent hotel WITH a working pool (that we could see out the window and it looks soooo nice on the super hot day) for a whole lot cheaper if we would have known.....

Everything was incredible! The Staff was super nice, the hotel was amazing and the views fantastic! We would definitely recommend!

2 small room suite with nice view. Personnel did not bother to help with luggage. Cold and not very friendly staff. Asking for the way to a place was told to better use Google Maps. Next time better Golden Bay Hotel again.

Ubicación y comodidades

El desayuno no tenía mucha variedad

Everything was magical. From the room to the food to the view and the service! The sea lions were exceptional. We will definitely return. :)

Very good location Nice rooms with elegant design Trained personnel Nice food and atmosphere A nice boutique hotel on a nice island

Amazing hotel. We had a beautiful view of a beach full of sea lions and the pool area and hot tub were great. Staff was amazingly helpful with great recommendations for things around the island.

Very beautiful hotel. Excellent location. Clean and comfortable. Beautiful terrace with pool/ jacuzzi and a view. Friendly staff. Good food. Would recommend. …..…………………………………………………………………………………………………………………………………………………………………