DUNA by DW

The location, the security, the facilities, the styling.

Everything was amazing, clean, quiet, nice ac, hot water and location. Staff replies quickly to messages.

Nothing, everything was AMAZING.

Everything

Leak from bathtub in the outdoor bathroom – the floor was always covered with water.

Bed was comfortable. AC was cold.

Not happy about our stay. We were unable to drop our bags when we arrived early; after calling and not getting an answer, we emailed and they told us to drop bags at their partner hotel a couple miles away. When we finally checked in after 4pm, it was not what we expected. The neighborhood is sketchy at best. The furniture looked like it had been picked up at flea market. They leave earplugs for you on the dresser because of how loud it is at night there; one wall that looks like glass is really just thick plastic, so you hear everything. Missing/loose tiles on the floor, rusted pipes in the bathroom. The railings leading upstairs to the unit are not up to code; it made it challenging to carry heavy bags up without a safe place to hold onto (no elevators). The hammock outside on the patio looked nice, but was unusable; clearly more for decoration than function. Stay elsewhere.

A situation happened with the guests staying above us. Where I had to call the cops because the situation was getting escalated (violent) and very loud. I wasn’t able to sleep that night after the whole situation even though the guests broke the rules of the noise and all the property offered was a free small breakfast for my troubles at a different location than where I was staying. I even message the property about the whole situation so they would be made aware.