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8.8 / 10 Guest Rating

Pent House Masaryk 17

Av. Presidente Masaryk #17, Col. Chapultepec Del. Miguel Hidalgo, Mexico City, Mexico City, 11560, Mexico City, MX

Pent House Masaryk 17 - main view

About the Property

Luxurious Accommodations

Make yourself at home in one of the 12 beautifully appointed guestrooms featuring complimentary wireless internet access, ensuring you stay connected throughout your stay.

Convenient Amenities

Enjoy the convenience of bathrooms with showers, safes for your valuables, and portable fans for your comfort. Housekeeping services are available on request to cater to your needs during your stay.

Prime Location

Located in the heart of Mexico City's prestigious Polanco district, Pent House Masaryk 17 puts you mere steps away from the exclusive Avenida Presidente Masaryk and a short stroll from iconic landmarks like Paseo de la Reforma.

Ready to experience luxury and convenience in Polanco? Book your stay at Pent House Masaryk 17 now.

Facilities & Amenities

Wheelchair accessible
Elevator
Smoke-free property
Housekeeping on request

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent35 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the comfortable rooms.

Categories

Cleanliness8.3
Service8.8
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.6
Food and Beverage8.8
Overall Experience9.1

Select topics to read reviews

H
Héctor
Verified booking
partner
Standard Room
Stayed in Oct 11, 2025

"Excellent"

8.0

La habitación estaba muy pequeña, sin embargo, en términos generales estuvo bien.

Helpful?
E
Evellyn do
Verified booking
Standard Room
Stayed in Sep 30, 2025

"Good"

6.0

The initial communication with the hotel was okay. We arrived late, and they promptly sent us the electronic key information, which was helpful. However, after that, responses from the staff became very slow. One major issue that ruined my experience was the cleanliness of the room. I checked in late at night only to find that the bathroom was not clean. The toilet had obvious signs of use from previous guests, which was very disturbing. Cleanliness—especially of the bed and bathroom—is the most basic expectation in any hotel, and this situation made me feel like I was using a public restroom. I informed the staff about this immediately, but the issue was only addressed two days later. If it weren’t for this, I would have given a much better review. Please make sure rooms are properly cleaned and checked before new guests arrive.

Helpful?
R
Ray
Verified booking
Standard Room
Stayed in Sep 25, 2025

"Mixed review"

6.0

Very nice location. Close to many nice restaurants as well as the Chapultepec Castle, Museum of Anthropology and other nice finds. The hotel was clean and the housekeeping was good but lacked in a couple of key areas. I asked a couple of questions (how to operate the safe and where the key was to get to the outdoor patio). I got no response, even after staying for 4 nights. The other issue was the shower area. The water didn’t drain, leaving a good sized stagnant puddle for the next user. The puddle was only cleaned by housekeeping the following day.

Helpful?
D
Dinamar E
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Good stay!"

6.0

The hotel itself was great and the staff were super friendly. The location is excellent — really close to everything. The only thing that threw us off at first was the entrance to the building. There was a bucket right by the front door, which gave us a bit of a bad first impression. Even though the hotel is on the top floor and separate from the rest of the building, it would be great if a bit more attention was paid to the overall entrance and common areas. Other than that, we had a good stay.

Helpful?
R
Ricardo
Verified booking
family
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

10.0

En excelente localización para moverse en la ciudad

Helpful?
J
Jose
Verified booking
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

10.0

La habitación es bastante cómoda y acogedora

Helpful?
I
Isabel
Verified booking
partner
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

Excelente ubicación, a pesar de estar en una calle principal era muy tranquilo, no se escuchaba ruido, el personal de limpieza muy amable y atento, la habitación siempre estuvo limpia, precios razonables

Helpful?
C
Carlos
Verified booking
Standard Room
Stayed in Jul 23, 2025

"Exceptional"

10.0

Un lindo lugar súper limpio y muy bien ubicado 10000/10

Helpful?
A
ALEJANDRO
Verified booking
Standard Room
Stayed in Jun 28, 2025

"Exceptional"

10.0

Ubicación en la mejor zona de la ciudad de México.

Helpful?
M
MARCela
Verified booking
Standard Room
Stayed in Jun 25, 2025

"Exceptional"

10.0

Todo muy bien

Helpful?