Best Western Izmir Hotel

That was the most terrible experience. The hotel is very noisy, a/c switching off every hour and need manual reset, unpleasant smell of mold in the room, too small lifts not enabling moving with suitcases, breakfast was very poor and limited, very unfriendly staff, and awful same background music all the time. We stayed 2 families and another family had the same problems. So it was not the one room but the whole hotel issue. So we had to move to another hotel after one night stay and the hotel have not returned our money for the rest 2 nights we paid.

Otelin konumu malesef tüm güzelliklerin önüne geçiyor.5 gibi otele girerken bile çok tedirgin oldum. Ama otelin fiziki şartları, odaların genişliği ve temizliği bir hayli güzel.

Very nice staff except the manager of the hotel. I’ve never seen any hotel manager that rude and unprofessional. I’m very sorry for the nice staff who has to work with him.

The hotel is very good, nice experience.

Good hotel in good location and very grim staff

Staff & property were relatively nice. Breakfast was really good and opens fairly early compared to what they advertise. Room was decently sized/ beds super comfy but room wasn't super clean and there was an opened bottle of water in the mini fridge from previous guest(s). Staff was more than happy to replace it and apologized. My only real complaints were that the hotel's spa services were disappointing as the masseuse was not there at the time the property said the spa opened. We waited 30 minutes and they still hadn't arrived so we decided against using the spa.

Excellent place to stay