Birch Glen Lodge

Property was just not ready. No one available at front office, stove top not usable & no utensils. The sofa was missing?? Room was clean but would not stay again.

First time staying for a night passing through town. Comfortable, convenient and the price was right. I will be back again.

Decent hotel to stay at for a night. Room was 9/10 clean.

Horrible place to stay. Very outdated and the room was dirty. I'm hoping they didn't have bed bugs. The bed was so out dated we could hardly sleep on it. Hard as a rock. The pillows were also miserable. The pillows were flat and worthless. Glad I brought my own pillow but was scared and still scared I might have brought something home from using my own pillow on that bed. The only nice in the whole room was believe it or not the sheets on the miserable bed! Lol everything and I mean everything was outdated and dirty looking.

Convenient for the price but the bathroom was never cleaned, there was pee all along the toilet seat and dirt in the bath tubs. I’m also not sure if they changed our sheets they were wrinkly and smelled funny. Overall 10/10!!

This motel is really rundown. The outside didn’t look too bad but the rooms are very sad. The water barely ran, the tv didn’t work, it was not “fully stocked “ with kitchen items as the listing says, it had 1 spoon, a weird serving fork and 1 butter knife! dilapidated furniture, stained carpets, just overall in sad condition. There was a clean out drain right outside our room that had raw sewage all around it. I will say I feel it was fairly clean it’s just really rough.

It was convenient. But our door would not lock when we left and the plumbing was broken and leaking all over the walk way making it an ice hazard as it was very cold out. There was literally human feces on the walk way to our room.

Check in no person at front desk. Had to call the exchange person twice to get in the room. No email sent with door code. Tv couldn’t be fixed so no tv for 3 nights. Fitted sheets didn’t fit bed kept coming off and unk crusty substance on sheet. Shower head sprayed in five different directions. Holes in the walls and peeling drywall Sconce over bed loose and falling out of the fixture. The room reflected no maintenance or care by owner. You have to call the exchange operator who is mostly over seas so there’s language barriers delays and echos when you needed something. Then wait for the exchange to call back. Did meet the nice maintenance lady/ clerk who had limited resources at her disposal and was obviously too overwhelmed to handle requests. We stayed at birch glen two years ago and had a pleasant visit. Something is definitely going on now it’s terrible.

The shower was very hard to turn on. The original room reserved was no longer available and I was moved to a smaller room, still haven't gotten a refund for the difference between a suite and a double queen room.

Okay for a short stay, ice fishing trip.