Quality Inn Joliet

The only thing I can honestly say the location wasn't bad because it was close to my destination.

The desk clerk wasn't pleasant. When we were walking to our room it was very dim light, also one of the lights in the room did not work. The bed was stiff as a board, there was dry, crusty pee on the back of the toilet. The tub was not cleaned, it had black stuff on the bottom of the tub and no water pressure. The floor was not vacuumed, there was garbage on the floor in the hallway.

The desk clerk was not nice!

The property was not clean! The bathroom was filthy and lights didn’t work!

The only good thing was the refund on our second room that was never cleaned. They did say they were underataffed but they had several hours to clean it before we got there & never did. Our friends had to drive 4 hrs home bc they had no other rooms & nobody to clean the one they gave us.

I prepaid for the rooms. We had a ck in time of 3pm we got there at 4 due to traffic. Plenty of time n for them to prepare our rooms. They said your rooms are ready. I said we have to be somewhwee in 10 min we are performing at the Forge. She made a call she said we are all sold out. I remindeed her we prepaid for 2 rooms so 2 of those should be purs. She made arrangements ro get us rooms. However we cked in for our 2nd room but had no time to ck that one before we had to leave. The second room was never cleaned had wrappers all over the floor & hair in the bathtub. They did say they were u derataffed but they had several hoirs to clean it before we got there & never did. Our friends had to drive 4 hrs home bc they had no other rooms & nobody to clean the one they gave us. Our room wasnt very clean either & the AC leaked onto our clothes on the floor. Room 148 was ours theirs was room 250. Plumbing creaked when flushing toilet. Cobwebs by floor to left of PTAC & somw bug shells on floor. Rooms cost too much for that...should be like $51/night...really think out other room deserves a refund too.

Un buen trato del personal. Accesible a su llegada.

I think the only clean part of the room may have been the sheets.

The bathroom was absolutely disgusting. I needed to race to my next hotel to wash this hotel off of me. This is the most disgusting hotel room I have ever been in.