Berlin Suite Hotel Trabzon

Breakfast

nothing I like to be honest.

Shower water was discretely working, and sometimes hot water will stop and convert to cold water ???!! There was damage inside the veranda door, also window from old guest was open and I found many light butterflies inside the room where I was urged to get rid of them by myself. Finally, after all these complaints to reception team and even I was promised for late check out at 3 pm, another lady in reception declined my previously approved request and told me move by 2 pm and wait your driver in the lobby with my luggage. It was huge disrespect to me, but I decided not to talk to them as they do not care of their customers and surely I will never come back. by the way restaurant, open only up to 10.30am , no idea what kind of restaurants you have????? Really, and if you come at 10.30 am and waiters in restaurant will remove the plates from buffet. So Awful even 2 stars hotel will not do this.

Başka bir otel son gece rezervasyon iptali yaptığı için burayı Bulduk. Görünüşte iyi olmakla beraber hizmet konusunda vasat. Birşey istediğinizde 3-4 kere söylemeniz gerekiyor. Suit odadaki koltuğu yatağa çevirmelerini istiyorum çarşaf bırakıp gidiyor. Sabah temizlik yapıyor yine yastık kılıfı vs takmadan bırakıyor vs vs. Otel temiz çalışanlar iyi park yeri var. Kalınır mı? Kalinir. Ama bu fiyatlara değil. Zaten genel olarak yabancılar kalıyorlar. Kahvaltı zayif maalesef.

The staff were very supportive and friendly