Graduate by Hilton Palo Alto

Love the location. Right in the heart of town and easy walking through the town and into Stanford. Quirky hotel and decor made for a unique stay. Without a gym and more amenities, the price feels a bit steep.

nice

Great location and great rooftop bar

Great location, easy check in and out. The room was cute and cozy and clean. Rooftop deck is a plus!

I was in town for the week for business and picked the Graduate because it was a Hilton Property, and the reviews and pictures looked good. When I arrived the woman at the desk gave me my pre-checked in room cards and gave direction to the elevator. The room was small, but nice. There was only a desk chair to sit on other than the bed which was the first surprise. I looked around for some sort of hotel guide and didn’t find one so turned the TV on to check if there was any hotel info on there, but no. Went back downstairs to find out about some water as I didn’t get any when I checked in as part of my Hilton rewards and asked if there was any sort of guide to find out about the restaurant or rooftop bar (or any other amneties) and checked for water. I was told they didn’t have any guides and that there was water in my fridge. They could have told me that when I checked-in but decided not to. I then found out the hotel didn’t have any retail snacks, water or beverages for sale. I then went back to my room and found the two cans of water in the fridge which was inside the buffet stand with the safe and set of drawers. The staff were friendly, but they would not volunteer any information. Luckily there is a CVS a few blocks away to pick any incidentals. The downstairs restaurant menu didn’t look appealing so went up to the rooftop bar. It was cold and the employees were wearing coats and only served appetizer food. I then went a few blocks and found a nice restaurant. Nothing like the Hilton properties I am used to. Based on reviews I chose a room on the back side to avoid street noise and the room was very quiet. Thursday morning is trash day which isn’t a problem unless you planned on sleeping in past 5:56 am as that is when the truck unloads the dumpster and wakes everyone up. The housekeeping was great and enjoyed the breakfast in the morning. There is a $25 daily credit to be used in the hotel with the restaurant and rooftop bar the only two options so I did the breakfast which used up the fee each day. I have never had to deal with a front desk staff this bad and with the small rooms is not what I expected from a Hilton property and I can’t recommend this hotel for any length of stay.

Great design and concept. Only thing missing is a gym.

We loved this charming hotel in the heart of Palo Alto University district. The decor was beautiful! Friendly helpful staff and such a lovely festive lobby! We will definitely stay again!

I find it amazing that the Hotel did not provide some basic items for visitors! A book in some draw that provides information about the hotel services! How do I call the front desk Is there room service? How do I reach housekeeping? In fact, how do I use the phone? It is as if someone in senior management never managed a real live hotel before

The decor was somewhere across between elegant and quirky and it had a beautiful deck bar and restaurant. It was a beautiful and fun place to do find solace.