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8.9 / 10 Guest Rating

citizenM Chicago Downtown

80 East Wacker Place, Chicago, us

citizenM Chicago Downtown - main view

About the Property

Modern Amenities
citizenM Chicago Downtown offers a contemporary stay with high-tech features like iPads in every room and free WiFi throughout the property. Enjoy a seamless experience with a 24-hour front desk and a business center for your convenience.

Vibrant Social Spaces
Unwind in style at the shared lounge or grab a drink at the trendy bar. The on-site restaurant serves up delicious meals, perfect for satisfying your cravings after a day of exploring the city.

Prime Location
Situated in the heart of Chicago, this 4-star hotel is just a stone's throw away from popular attractions like Millennium Station and the stunning Ohio Street Beach. Book your stay at citizenM Chicago Downtown for a memorable and convenient experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival. Breakfast is available from 6am to 11am at $18.95 plus taxes. Late check-out fee from 2pm is $69 plus taxes. The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
King Room - Photo 5
King Room - Photo 6
King Room - Photo 7
King Room - Photo 8
King Room - Photo 9
King Room - Photo 10
King Room - Photo 11
1/11

King Room

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

14 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Room

Non-refundable
Room Only
20% OFF$222.2

$177.76

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$276.15

$220.92

Includes taxes & fees
King Room - Accessible - Photo 1
King Room - Accessible - Photo 2
King Room - Accessible - Photo 3
King Room - Accessible - Photo 4
King Room - Accessible - Photo 5
1/5

King Room - Accessible

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

14 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Guest Room, Accessible Guest Room, 1 King

Non-refundable
Room Only
20% OFF$222.2

$177.76

Includes taxes & fees

Guest Room, Accessible Guest Room, 1 King

Non-refundable
Breakfast Included
20% OFF$276.15

$220.92

Includes taxes & fees
King Room - High Floor - Photo 1
King Room - High Floor - Photo 2
King Room - High Floor - Photo 3
King Room - High Floor - Photo 4
King Room - High Floor - Photo 5
King Room - High Floor - Photo 6
King Room - High Floor - Photo 7
King Room - High Floor - Photo 8
King Room - High Floor - Photo 9
King Room - High Floor - Photo 10
King Room - High Floor - Photo 11
King Room - High Floor - Photo 12
1/12

King Room - High Floor

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

14 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Room-High Floor

Non-refundable
Room Only
20% OFF$226.18

$180.94

Includes taxes & fees

King Room-High Floor

Non-refundable
Breakfast Included
20% OFF$280.1

$224.08

Includes taxes & fees

Guest Reviews

8.9
Excellent5369 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.2
Service9.2
Location9.8
Room Quality8.2
Amenities8.7
Value for Money8.7
Food and Beverage9.2
Overall Experience9.1

Select topics to read reviews

A
AixausUS
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Fue una estancia estupenda, te prestan los servicios que necesitas, pero a la misma vez te permiten autogestionar los re"

10.0

Aunque la habitación era muy pequeña, para lo que es su precio, las instalaciones en general tenían espacios que permitían el trabajar y él compartir con otras personas. El arte que tiene el hotel es fabuloso y la ubicación es increíble y demasiado accesible para trasladarte a donde desees en Chicago. El Personal es súper amable y respetuoso y la tecnología en la habitación me dejó sorprendida.

El tamaño de la habitación, que es muy pequeño o reducido.

Helpful?
J
JasonusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Worth the hotel to stay in"

10.0

it was clean and the outlay was fantastic.

there wasn’t anything i dislike.

Helpful?
H
HeikedeDE
Verified booking
extended_group
Standard Room
Stayed in Jun 12, 2026

"empfehlenswert, aber teuer"

8.0

Lage, ruhig, sehr sauber

zu teuer

Helpful?
M
MarcosbrBR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0

Localização excelente, a mais central da cidade, bem em meio a Michigan Avenune e muito próximo ao Rio Chicago. Hotel muito moderno, com estações de auto check in, ótimo café da manhã (cobrado à parte), instalações novas e modernas, limpeza impecável.

O banheiro fica bem no meio do quarto, separado por um vidro, o que pode ser um pouco desconfortável para quem viaja com mais pessoas.

Helpful?
M
MichaelusUS
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"Won’t be staying ever again"

1.0
Helpful?
T
ThomasieIE
Verified booking
extended_group
Standard Room
Stayed in Jun 10, 2026

"Amazing place to stay"

9.0

Perfect place to stay. Rooms are very unique and quirky but perfect for a city break like Chicago. Would stay again, beds were very comfortable and amazing location that I would recommend staying here.

Rooms are compact but I didn't find this an issue

Helpful?
K
KRISTENusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 9, 2026

"Fun- super relaxing! Great location!"

8.0

Perfect location within walking distance of most sites/attractions. With that bed, pillows and room darlening shades - I had the best sleep I have had in years. Visitrd bar one night- that was good. Enjoyed stay - would definitely book again.

Some of the signage could be a little more noticeable. In elevator the sign for where to swipe room key was very low with small writing. Didn't notice til last day the tiny little sign that I could have gotten an iron right on floor. Videos in elevator are a little hard to take if you have brain issues/prone to seizures.

Helpful?
H
HunterusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

10.0
Helpful?
C
CliveusUS
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Very Good"

7.0

Price was ridiculous

Helpful?
M
MarioatAT
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

9.0
Helpful?