Mate ALMA with MAMAD - By HOMY

Location good,accommodation good, most things worked as they should. Generally very good flat,and very helpful service staff.

Lift could be erratic.toilet had small leak onto floor

Enjoyed the openness and layout,

Location was central, but the apartment itself was a disappointment. One of the toilets was leaking and flooded the bathroom and couldn't be used. The second bathroom didn't lock. The kitchen faucet is faulty. Clearly, there aren't regular checks of the standard of the apartment. The photos may look nice, but if you can't be comfortable in the apartment, what is there to enjoy. Instead of the management checking regularly and fixing these broken things, I had to encounter them and report it upon arrival as if I were their employee. They offered to bring some guy on YOM KIPUR while i am in the apartment to start fixing all of this, what a joke! You would think I would get some compensation for this terrible experience, but I was only offered a discount for a future stay. Typical bad Israeli service. Seems like the place is run by amateurs.

We stayed one night and were very impressed. Perfect accommodation in central Jerusalem. Excellent value for money. Would recommend. There is unfortunately no parking as stated on the property description but we managed to find and the corner. Communication was good but would have been better had we received the initial communication earlier as there is an online registration form to complete before getting check in instructions. Thanks for a great stay!!

It was a perfect location where you could walk around - and did not require the car. Very charming and everything as described, cozy, clean with everything you need for overnight stay.

We started our first morning with cold showers and no heat in the apartment. It would have been appreciated if there were clear instructions written along with the other welcome information sitting on the counter, that we were supposed to turn on shower heater several hours before we wanted to shower. Same with the heat. Instructions were vague and videos were outdated with equipment that no longer exists in this apartment. We finally got a very nice, helpful person to explain to us how to turn on the shower heaters and room heaters, via WhatsApp. Please save your future guests the trouble of learning by freezing first.Clear instructions written and left on the counter would prevent any cold mishaps. It is a very nice apartment with 2 bedrooms (queen size bed in each) and a twin bed in living room. 2 bathrooms. Full kitchen. Small balcony on second floor that we used is sunny in afternoons. Convenient to market and restaurants by walking. Washer but no dryer.

The apartment was clean and comfortable. The communication was excellent. The shower needs improvement and