Southland Casino Hotel

Everything

Cant smoke in the rooms

Very clean on the nonsmoking side of the casino not so much on the smoking side. I did well and payouts were good. We ate at the Charred Oak Bourbon Bar. We ordered the fried lobster tail ($45), it was so hard and over cooked it was like jerky. We ordered dessert and it was not what was on the menu. It was supposed to be a Maple Bacon doughnuts - no maple no bacon. It was very expensive too. We also ate at the Grind it was edible that is the best I can say. The buffet was not the worst but not the best. The fried chicken was cold as were a few other items, but it was only $10 with the offer we got so we ate there the next day but made better choices such as the salad. The brisket was good they will heat it up for you. My husband had the catfish which they had just brought out hot and he said it was good.

The staff knew it was my 10 year anniversary and they decorated the room for us. It was an awesome surprise.

Nothing

The rooms are large. The staff are not friendly.

Clean and friendly staff easy to get around

Our smoke alarm had a blinking light which kept me up. They deactivate the room keys before checkout time. We went down to have breakfast and when we went to our room at 9:40am to get our bags we were locked out. Change check out time or leave the key card activated. Also we went for the crab legs and they are only served on weekends. Also they advertise live music on Tuesday’s and there wasn’t any. But their music choices on the speaker were spot on!! Really enjoyed the music