My Stay Hotel - Near SM Mall - 1 min walk

Stay is good staff took time to process but friendly ; place walking distance to SM

They give me used plastic trash bag when I asked, used toilet paper, towels are old and dirty. The only good thing is that they are close to malls

My stay was beautiful. The animals around. Heated pool. The place was quite beautiful. Our guide Driver Sammy was awesome. Coming back again soon. I love the food and drinks . The staff were cordial and welcoming 🙏. Indeed the place is all you need to start

It wants knocking down smells like a very bad old hotel the entrance the carpet wants jet washing. The breakfast was cold at 7am asked for scrabbled egg when i was eating my cereal got the scrabbled egg when id eat my bacon and sausage all in all i wont be visiting it again

Great staff, very clean rooms, great lobby ba/bar staff!! Awesome restaurant Nick's O.which I might add exceptional restaurant staff; aChef Cynthia , director chef Mr Woods , Sarah Gen.Mng, Bartender Tyrance, as well as all bartenders and hostesses. Thank you Hilton for having Nick's O Only questionable experience was with the Hilton Cafe. Understood not a Starbucks but it is so poorly equipped the Cafe staff had a very difficult time providing quality service and food. Hilton Cafe definitely degraded Starbucks high quality products as well as service.

booked for 3 adults for 2 nights. staff only provided them with 1 towel. Reception staff was rude and unapproachable. never again.

Thanks

Overall it's a good basic hotel specially if you want to stay closer to SM mall.

Did not get the room we paid for the room we was given was 3 m x 4 m air-conditioning barely worked and the room we paid for was a double bed double room and was told that’s all that was available pastor should rename hotel to NO STAY

I had to wake up at 3:30AM for an early morning flight. They were having a party in the lobby where a large group of people where blasting music very loudly, yelling, laughing and even screaming obnoxiously loud for hours! It didn't settle down until almost 1am when I could finally get a tiny nap in before my flight. I ordered an in house shuttle ride to the airport and then at the last moment was told they could not do this. They said go outside and walk around the mall trying to find a taxi. Of course at this time of morning the whole area was completely dead, nothing or nobody on the road. After several phone calls finally got a taxi which charged me 10X the normal rate to drive about 8 minutes to get me to my flight on time! Very unorganized.