The Ashley

clean, price

small room, no extra pillows, or hair dryer till requested

nice, outdated but reasonably keept room. quiet area.

Staff was so nice! The room was great size too.

The carpet could do to be replaced, but overall well maintained

We choose this motel based on the location to where we wanted to hike and paddle and the Google reviews. Now, looking back at the reviews I see they are all at least 2 years old. We arrived around 6:00 PM and could not tell where to check in as there is no office sign posted, after walking around the entire motel we finally landed back at the house in the front and an unmarked entrance. No one was there and there was a piece of paper with instructions if no one was there. We pressed the buzzer but no answer, so went to the next step which was to use the red phone- only problem is that it is a rotary phone so pressing 3 is not an option. I finally called the motel # on my cell- while the woman that answered was pleasant, she had my wrong cell # and said she had texted me the check in info ( of course I didn't get it because it was the wrong number), then she thought I had 2 rooms booked, but finally found ours and instructed us the door was open and the key was in the room. I inquired about where to park but it's pretty much wherever you can find a spot we discovered. The inside door to our room wouldn't push open past about 1/3 of the way so a bit tricky getting stuff into the room. It is a basic room and appeared to be clean. The mini refrigerator is on the bedside table right next to bed and outlets by the bed are a bit hard to come by for recharging phones. The TV operated from the light switch by the door which we finally figured out, but there is no cable TV available, only signing into your own accounts such as Hulu (at least that's all we could figure out as there were zero directions for anything in the room). I had to go back over to the office to retrieve the WiFi password. The shower was a bit tricky to get hot water but we figured that out based off the sign handing next to it, thee tub does not drain very well however and there was no hair dryer. Towels are old and could use an upgrade. There is also no ice that we could locate. When we left around 9:30 the next morning there was no one on site still and we ran into another couple that had a similar experience with parking, where to leave their key on check out (we didn't have one to worry about) and the lack of cable TV. All that being said, the location is great for walking to local places to eat and across the street to the park. Honestly, we have stayed at locally owned motels before but this one, while it has it's few advantages was lacking in service- no coffee as promised and we never saw any owners or staff, lack of basic information in the room about the accommodations would have been easy and helpful. For the price of $179 (including taxes) for a queen room on a Saturday late summer, we will not be returning.

PET Friendly

There was no breakfast. The room was mostly clean and comfortable.

Couldn't get the AC to work. No table to sit at. Bathroom faucet has a steady drip.

We've been enjoying our summer visits here for over a decade! The owners are friendly, very accommodating and they go out of their way to make sure their guests are happy. Rooms are always clean and comfortable. Great location in the heart of Saranac Lake: easy walk to Main Street, swimming at Colby or Clear lakes, easy boat access to Flower lake and just a 10 minute drive to Lake Placid and half hour to Wild Center. Very reasonable rates. You'll be happy you stayed.

Excellent service. Owners Edie and Joe were very welcoming and accommodating with delicious coffee in the office every morning. They know a lot about the area and had good suggestions for dining and activities. They are 2 wonderful people with great sense of humor! Their dog "Tristan" was delightful and very friendly. For non-dog people, meeting him is optional. The room was large and spotlessly clean. Very comfortable beds. Nice and quiet. Walking distance to town of Saranac Lake and very convenient to Lake Placid, Whiteface and Tupper Lake Wild Center.

We enjoyed our one night stopover here on our way from NH to visit friends further west. Very clean, neat and well maintained property. Close to downtown and fit the bill for what we were looking for. Great hosts and very helpful to us about getting to know the area. We would definitely stay here again.