Silk Road by Minyoun

Propre et confortable

Nice stay

Best hotel

Definitely not 5 star customer service in terms of handling matters, but other than that everyone was very polite, room was not properly cleaned and instead of giving us another room, they had us wait for housekeeping to clean it up again. Room service took 30 minutes to bring one tea, mind you hotel is not even half full, we had to cancel the order because it was getting way too late. The only thing that redeems this travel is the SPA experience, everything was excellent. Overall i’d give this hotel 4 stars at best

Good

普通。朝食は、そんなに良くない。 暑い湯が出ない。 人はよい

best

Luxurious new hotel and our room was very good , well equipped and spacious. The restaurants were also very good, whether for breakfast or for evening meals, the quality of the food served was excellent. The location was very good for us as we wanted to be away from the hustle and bustle of the sightseeing areas but within easy reach - we used Yandex which worked very well and very cheap ( 15,000 to 30,000 soms each way to the main tourist sights, railway, airport). We also prioritised modern facilities over traditional hotels but If you want a more authentic experience you may want to go elsewhere. During our stay we also used the restaurant/bar in a nearby hotel on the same site which was a short walk away which was good also. The staff were very friendly, but the service was a bit patchy. There looked as though there was still a lot of staff training going on and I’m sure this will improve with time. Our only other point is that the swimming pool was closed (pool has no water in) and we felt that we given the 5 star status we should have been advised of this. We had a very good stay and would have given 5/5 except that the price was a lot higher than other excellent hotels on our Uzbekistan trip so given the points we've raised the value was not as good.

I had a very pleasant stay at this property. It’s in excellent shape and everything is top class. Service might be slow at times but the staff are very friendly and helpful. Overall, a great experience.

Silk Road by Minyoun is a fantastic hotel! It is very Chinese in its design and theme which was really cool given Samarkand was the beast UNH heart of the Great Silk Road between China and Italy! Everything was top notch and the ate it is in is extremely convenient! I do have one criticism however, which is that the breakfast didn’t really cater to western tastes…there was no omelet station which is normally a given in any 5 star hotel…but over all a great experience!