Metro Inn & Suites

Place is a trap house. Be ready for every kind of drug addict to approach you! Not safe at all. Cancelled my stay when I saw where it was and that there was no security in place at the property. .Booking.com nor the property would give a refund... Someone got a free room on my dime.

Room was comfortable

The couple fighting next door

I arrived needing a place to stay urgently during an already extremely difficult week. I paid $300, believing I would be able to get a room. However, after the payment was taken, I was told that I could not stay because I am 19 and the minimum age requirement is 21. Despite this, my $300 was not returned. This situation left me not only without a place to stay, but also without money that I genuinely needed during a vulnerable moment. Being turned away after payment, in an environment that already felt unsafe and chaotic, was emotionally upsetting and deeply disappointing. I respectfully request a clear explanation regarding the payment and the immediate return of my $300. I hope your management takes this situation seriously and works to resolve it promptly.

My experience at your establishment was extremely concerning and unacceptable. When I arrived, the environment felt unsafe, with individuals around the property who appeared to be under the influence of drugs. On top of that, I was charged money that I cannot account for, and when I asked about the room and payment, no one provided a clear explanation as to what happened to my money. This situation has left me feeling taken advantage of and very unsafe. I expect a clear explanation and resolution regarding the missing money. If this matter is not addressed promptly, I will be filing formal complaints with the appropriate consumer protection and health authorities, and I will explore further legal options if necessary. I hope your management takes this issue seriously and resolves it as soon as possible.

Nothing

Whole place tasted like a cigarette. We had crackheads freestyle rapping to us on the way to our room. Our bathroom sink was broken . Our shower didn't work.