The Boot Inn - Rutland

Very quiet and very English.. lovely place

Firstly, i paid Over the phone and upon arrival i was Told that the old management took my payment and that i had To pay another £90. They said they would send me a email explaining what had happened however i have Never received this. Secondly my 15 year old brother lifted his mattress as we could smell something and it smelt like sewage. It got to 2 in the morning and the room next to us were partying all night. There were stains on the walls, stains on the carpets the rooms smelt like damp and mold. The beds smelt and all in all i paid £180 for one night and it wasn’t worth it at all. The pub itself was nice but i wouldn’t be staying at the accommodation again as it felt like a scam i shouldn’t of stayed but we were at a funeral that day and were 4 hours away from home so i had No choice.

Absolutely appalling. Wasn’t made aware that there was a rave for teenagers in the pub loud thudding noise till 1.30 pm. Smoke alarm went off all night due to dry ice machine. Staff dismissive, couldn’t care less. It made us feel ill, No sleep, No food, No towels

No warning about a party until 4am and dirty sheets, no food available

We left the property as everything about the room was unsatisfactory. The landlord was rude, the room smelled long-term unclean, the bed was lumpy, the bedlinen was mismatched and unironed...wasn't sure it was clean. The landlord, David, said he had recently taken it over and had no details from Expedia of who was booked in. He had taken my payment over the phone and declined to give a refund when we declined to stay!