Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
10 / 10 Guest Rating

Megasaray Mount Erciyes

Hisarcık Mahallesi Tekir Yaylası Küme Evleri No: 87 Melikgazi Erciyes, Kayseri, tr

Megasaray Mount Erciyes - main view

About the Property

Luxurious Accommodation and Relaxation

Exceptional Amenities

  • A seasonal outdoor swimming pool, fitness centre, and garden.
  • Restaurant, terrace, sauna, and hammam.
  • Kids' club, room service, and air-conditioned rooms with modern amenities.

Delicious Dining and Adventure

  • Buffet or continental breakfast.
  • Close proximity to skiing activities with equipment hire available.
  • Multilingual 24-hour front desk for a seamless stay.

Convenient Location and Services

  • Near popular landmarks like Kayseri Castle and University of Erciyes.
  • Free private parking and paid airport shuttle service for guests' convenience.

Book your stay at Megasaray Mount Erciyes for a perfect blend of luxury and comfort.

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that, Mini Club, Swimming Pool and Spa will be closed until 25.12.2024. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
1/7

Junior Suite

The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV, soundproof walls, a mini-bar, a wardrobe as well as mountain views. The unit has 2 beds.

45 sqm
Sleeps 4
1 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHair dryerBathrobe

Junior Suite

Non-refundable
Breakfast Included
20% OFF$361.85

$289.48

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
Family Room - Photo 6
Family Room - Photo 7
Family Room - Photo 8
Family Room - Photo 9
1/9

Family Room

Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV, soundproof walls, a mini-bar, a wardrobe as well as mountain views. The unit offers 3 beds.

55 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHair dryerBathrobe

Loft Family

Non-refundable
Breakfast Included
20% OFF$402.05

$321.64

Includes taxes & fees

Guest Reviews

10
Exceptional11 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the great location.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

S
SergeiaeAE
Verified booking
family_with_children
Standard Room
Stayed in Mar 13, 2026

"While the hotel has some positive aspects, we do not recommend it to our friends."

2.0

Overall, we are not sure how this hotel can be rated as a 5-star property; in our opinion, it corresponds more to a 3-star level. Let us start with the positive aspects. Good location – not far from the airport and the center of Kayseri, with ski slopes nearby and a beautiful mountain environment. Convenient ski room with heated lockers for equipment. Excellent ski and snowboard instructors – very professional and helpful. Great spa specialists in the spa area, and a swimming pool with an outdoor section which is very enjoyable if it's warm of course. Good food with a decent variety. Friendly staff who genuinely try to do their best and assist guests.

However, there are several issues mainly related to the condition and maintenance of the building. The building is not new, and many areas appear quite worn and heavily used. Cleanliness is a major concern: many common areas, rooms, curtains, floors, and even the carpets in the corridors are visibly dirty. Dust accumulates on surfaces above about 1.65 meters, indicating that these areas are largely neglected during cleaning. Although the spa area and staff are good, the water in the swimming pool is quite cold. It is stated to be +29°C, but it felt closer to +23°C at most. The children’s pool was also cold, even though the main pool was supposed to be warmer. There are two saunas, but usually only one works, and it is not available all day. You need to ask the staff to turn it on and then wait almost an hour for it to heat up. The steam room was not functioning most of the time during the two weeks we stayed. The hammam area is available only for spa treatments, although the spa specialists are excellent. The kids’ club is very nice, but it is cold and smells strongly of smoke because there is an exit nearby that is used as a smoking area.

Helpful?
E
ElenagbGB
Verified booking
extended_group
Standard Room
Stayed in Feb 28, 2026

"Best location in the resort, fantastic staff and amazing buffet"

9.0

Amazing staff, incredibly friendly, polite and helpful. Pool is great and so nice to have both indoor and outdoor pools in winter. Ski-in and out location is perfect and ski room is well organised with heated lockers and ski rental right next to it inside the hotel. Quality and variety of the buffet was amazing.

Rooms are quite basic and hallways are slightly dated.

Helpful?
H
henrygbGB
Verified booking
solo_traveller
Standard Room
Stayed in Feb 27, 2026

"Best ski hotel I've stayed in, amazing location, excellent service, best buffets anywhere."

8.0

Perfect location on the ski slopes. Definitely 5* quality hotel. Service attentive. The buffets superb. The spa and lounge areas top notch. The ski centre excellent (but costs more than renting elsewhere). Definitely coming back.

The hotel is VERY warm. Turkish hotels are like this in winters. I could turn off radiators in the room was which good. I am light sensitive, and the many electronic devices in the room made it hard to sleep. The duvet and pillows are low qualify. The toiletries not high quality. Everything else about hotel was perfect.

Helpful?
N
NatashagrGR
Verified booking
family_with_children
Standard Room
Stayed in Feb 22, 2026

"Lovely ski in/ski out hotel for a relaxing holiday with amazing staff and delicious food"

10.0

The staff of the hotel is excellent !! Elif and Tolga from concierge services were so kind and helpful, as were all the staff in the restaurants and the ski rental and housekeeping. Everyone went out of their way to make sure we had whatever we needed. The food was excellent and abundant for all three meals and tea-time. The massage — especially the anti-stress massage — is highly recommended. and indoor/outdoor pool for relaxing after skiing. Ski in/ski out with large lockers for the ski gear, billiards, ping pong and comfortable lounge area made it a perfect holiday. We will recommend it to everyone !! And we hope to come back. Also, the concierge system was so well run — any small problems were dealt with right away.

Bad smell from the plumbing in one of the rooms. The shower supplies could be improved. The bottle marked conditioner was not even conditioner, but they came and changed it right away. I say this only to suggest improvement for the future.

Helpful?
V
Valery12ruRU
Verified booking
family_with_children
Standard Room
Stayed in Jan 26, 2026

"Впечатления остались средними, ценник к сожалению не соответсвует категории отеля."

3.0

Единственное , что понравилось то это ресторан и кухня. Действительно большой и разнообразный выбор закусок и блюд включая местный алкоголь в период посещения ресторана (завтрак, обед, ужин). На завтрак горячая выпечка, большой выбор сыров , турецких закусок... Интернет работал, были русскоязычные ТВ каналы. Отель действительно расположен рядом с подъемниками, но трассы которые тут расположены достаточны крутые для начинающих и при сильном ветре они не работают, но есть возможность воспользоваться "шатлом" и переехать в другое место катания.

В номере реально воняло кухней!!!! Меня поселили на последнем этаже на котором невозможно было спать. При ветре гремела кровля и был очень громкий шум от дождя. Для чая в номере на двоих лежал четыре дня всего один пакет чая..., при вьезде не было ни одной бутылки обычной питьевой воды.Несмотря на пять звезд крайне небрежная отделка в номере, отслоение покрытия от ДСП на косяках дверей, вздутости на ламинате, грубо торчащие трубы из стены в районе полотенцесушителя, отсутствие зубных щеток, нет одноразовых шампуней и жидкого мыла, вместо них залитые в диспенсеры непонятные жидкости типа шампунь, гель для душа и т.д. Ежедневная уборка не производиться, не говоря про смену постельного белья и полотенец, пол в душевой кабине как следует не моется. Не смотря на просьбу заменить халат на большей размер, она так и осталась без внимания. Уборка в номере была произведена после неоднократных обращений к администрации отеля. В бассейне термометр показывал +29 град. при этом вода каждый день была все холоднее и холоднее, так-же при его посещении вам предложат всего одно полотенце, которым вы будете и вытираться, и лежать на нем, и еще брать в сауну. В сауне были сломаны полки для сиденья, турецкая баня вообще не работала( пар был, но про тепло забыли!!!). В коридорах на полу какие то не понятные пятна в большом количестве, которые обслуживающий персонал постоянно трет. При выезде была попытка выставить дополнительный счет за лунж бар, которым вообще не пользовались, разборки заняли 40 мин (будьте внимательны при выезде), а то можно опоздать в аэропорт.

Helpful?
A
AshrafsaSA
Verified booking
family_with_children
Standard Room
Stayed in Jan 10, 2026

"Exceptional"

10.0
Helpful?
R
rubyqaQA
Verified booking
family_with_children
Standard Room
Stayed in Jan 3, 2026

"It’s not perfect stay, but just okay."

6.0

Restaurant, food and Ski area

Room too cold and receptionist lady not friendly seems overloaded due she’s working alone.

Helpful?
S
ShaimaaeAE
Verified booking
couple
Standard Room
Stayed in Jan 3, 2026

"A fantastic destination for family and friends to spend winter break"

10.0

Amazing facilities, super chic an cozy

Helpful?
Y
YusrilfitrisaSA
Verified booking
family_with_children
Standard Room
Stayed in Dec 27, 2025

"Mr. Tolga very helpful and provide excellent customer service"

10.0

Everything was excellent and good customer service

Helpful?
Z
ZaheerzaZA
Verified booking
family_with_children
Standard Room
Stayed in Dec 25, 2025

"Wonderful stay"

10.0

Location, service, facilities, food, staff all great. Special mention to Tolga who was fantastic.

Door lock was faulty.

Helpful?
1
2