Holiday house Green hill in Zagorje

Sat vremena prije dolaska nam je javljeno da je kuća zauzeta. Nakon toga nam je ponuđen drugi smještaj uz doplatu. Htjeli su ikamčiti 100e od nas i još novaca od gospodina koji nam je spasio putovanje jer nas je primio u svoju vikendicu. Neviđena neprofesionalnost. Ovakvim bi netko trebao stati na kraj na booking.com.

Velice příjemný a ochotný pan domácí. Dostali jsme na přivítanou jeho domácí víno, které bylo výborné a možnost natrhat si pár hroznů pod domem.

Spaní v jedné horní místnosti pro všechny a toaleta s kuchyní a terasou dole nutno přejít venkem. Nám to ale rozhodně nevadilo.

The scenery Renata who came to meet us was lovely & helpful

Where do I start!! Not only were we left waiting nearly an hour on our arrival because the host didn't answer her phone, & the property was hard to find, when she finally rang back, she questioned the day of our arrival, despite it being confirmed. When her friend arrived to prepare the property for us, we found there was only one bedroom full of bunk beds & not 2 as advertised. The photos show rooms & mentions amenities that are not in this property. There was also no fridge, they had to provide one for us the next day. I had to ask for an iron & board as there wasn't one or anywhere to wash & dry clothes. Upon entering the room, there was a serious infestation of 'stink bugs' that made it impossible to stay in the room to sleep. These bugs were everywhere, and more kept appearing daily, despite trying to clear them out. They would emit an awful odour when touched or if they felt threatened. They were buzzing & flying around, it made the room completely unusable. We swept up piles of the bugs at least twice a day. They were all over the beds, our clothes, windows, everything. I'm not talking about one or two or even half a dozen, i'm talking 50+ each day. I appreciate that being in the country, you will get some insects coming into properties, but this was a serious infestation that could not be controlled. We had to ask for one of the bunk beds to be dismantled, cleaned out, and brought into the kitchen for us to sleep. This meant we were confined to the kitchen for eating and sleeping, which gave us little space. The shower/toilet were OK, but the hot water was very sparce, and the fuse kept tripping whenever it was used. When we mentioned it to renatas husband, We were told it was probably because too many electric things were being used! The shower hose also split, which we had to repair with the spare one we found in the bathroom. It was not pet friendly or safe for them.

The staff is amazing very good service!