Itsy Hotels Ushodaya Royal Residency

Location near UST and INfy vampus

Firstly, it's a lodge with a caretaker. Breakfast comes from a different place in plastic covers. The caretaker needs to be around to serve the breakfast. Rooms are ok, but bathrooms are very cramped. Poor design. The bed and linen were very old to get a comfort sleep. Management can give good service by adding more people

The room was not clean. Old and stained quilt cover. There was power outage during our stay and there was no backup generator.

NOTHING

The rooms stink, the toilets are dirty, the sheets are not clean. The towels are dirty. No lift in the building. The location is very far with no approachable roads. There is no power backup, On an event of electricity failure you have to sit in the dark. TREEBO should specify some basic hygiene standards and requirements. TREEBO should also periodically do physical checks of all properties to understand the ground realities. Just getting the bookings done and following up for payment is what TREEBO does.

nothing, below average room. not value for money.

The Road to the Hotel is very bad, Breakfast was complimentary but very bad.