Tulum Beach Resort Dakhla

Tout était génial surtout mr Younes le chef de réception il était au petit soin, franchement tout le personnel été bienveillant

Rien du tout tout était parfait

Le personnel était d’une bienveillance exceptionnelle. Mouhcine, Anas, Ismail et Younes ont été aux petits soins tout au long du séjour. Mention spéciale également à la masseuse du spa, douce, professionnelle et absolument divine.

Die lage ist top, der strand einmalig, etwas windig aber ertragbar

Das überfreundliche und sehr hilfsbereite Personal (Mohsen und seine Team)

Wir hatten ein traumhaftes Zimmer mit Meerblick, das meine Erwartungen definitiv übertroffen hat. Es war sehr sauber und das Personal war stets freundlich und zuvorkommend. Die Restaurants waren alle gut und das Hotelgelände war ebenfalls wunderschön. Ich hatte zudem eine der besten Massagen meines Lebens hier.

Die Lage am Meer war zwar sehr schön, aber um in die Stadt zu gelangen musste man doch ein ganzes Stück fahren/gefahren werden.

Tout mais surtout le traitement du manager de l’hôtel !

Rien, c’est un hôtel 5 étoiles en bonne et due forme !

Overall, the stay was globally good. The service was professional, and most of the staff were kind, welcoming, and attentive throughout the experience. The hotel itself offers a pleasant atmosphere and many qualities expected from a resort of this category. However, the main issue was the presence of cockroaches in the room. Unfortunately, it was not just one or two ,almost every night, it was possible to find four to five inside the room. For a resort and especially for a 5-star hotel, this is very difficult to accept, as pest control and hygiene should be a priority and there are effective methods to prevent such situations. I would also mention that, on several occasions, some members of the staff were arguing with each other in front of guests. While this certainly does not represent the entire team, it gives an unprofessional image and can affect the overall guest experience. To conclude, the hotel remains good overall, with quality service and a pleasant environment, but improvements regarding hygiene control and staff professionalism would significantly enhance the experience.