Best Western Hotel 99

Lovely rooms and good reception. staff very friendly and helpful. Assisted us to book a tax

if breakfast can be provided at hotel

The hotel was secure and quiet. My room was very clean and spacious with extra beds. The bathroom was lovely with a huge powerful shower. There was plenty of tea and coffee and Biscoffs available. The staff on reception and in the breakfast room were friendly, helpful and efficient.

On arrival the doors were shut, so I had to use the buzzer to get in where there was a sign that reception was currently not manned, however a member of staff was there straight away to check me in. The hotel was very quiet, the lift took forever to get to the second floor. The rooms/hotel seems to have recently been redecorated so it was all very clean and fresh.

The bathroom drains seemed to push out quite a horrible smell. There was no aircon or fan in the room and the window (as standard hotels do) only opened slightly. Sadly at about 10pm the local homeless population seemed to have gathered outside the hotel, and so the night was spent listening to loud conversation, shouting/arguments and bottles smashing, I shut the window and could still hear them, and the room was incredibly warm with the lack of fresh air coming in.

A huge room, which was clean. Opening windows. The hotel is well situated for the station and the cathedral

There were no drawers to unpack into. There was nowhere to put shampoo etc in the shower. All the reading lights were on one switch, so inconvenient for one person wanting an earlier night. There was no one about. Breakfast was hugely expensive. £35 per day for two of us. We went to the nearby Wetherspoons instead at a fraction of the cost.

Nice room, friendly staff

Early check in charge, broken shower door