FRONTERA 49 Roma Norte Hostal

Good location in a nice area of Mexico City.

The room was too cold and the windows were not closing properly. No towels were offered or any other personal cleaning item. My booking was not registered properly and I paid more than announced on the app

Everybody that works here is so friendly and helpful they went out of their way to make sure everything was just perfect! I love the place there's a giant ballroom at the top floor with a group of artists painting-there's a roof deck with amazing views over the city and a soccer field right behind with people playing soccer to keep you engaged- there's an organic Cafe on the first level with excellent prices the rooms have a lot of classic details.

The room was perfect for us and it had everything for one night stop to see Teotihuacan and the museum. They have purified water available, beds are comfy and location is very safe. We could also check in earlier and store our bags after check out.

Room is fairly small and even if we requested a double bed we received a twin room but this did not bother us at all. During our stay there was no hot water and the kitchen is very very basic

The staff were very friendly and helpful

A couple of suggestions. Add soap to the bathrooms. Add hooks in the showers to hang towel and clothes.

Decoration of the facilities.

The customer service offered by staff member Jerónimo was unacceptable. He is extremely rude, and said that my reservation was not there so I could not get my room with private bathroom. He placed me and my sister in the most noisy and horrible room. I do not recommend this place if he is still working there.

I really enjoyed seeing staff present 24 hrs a day and the cleanliness of the building. The staff was friendly, informative and very helpful. I would definitely return or recommend for a short stay.

The bright lights of the soccer field next door shined bright into my 3rd floor window so I had to keep curtain closed to avoid glare. The noise level in the morning from the elementary school, and the soccer game mouse was a bit much at times which made it a challenge to go to bed early or sleep in late.

Worst hostel I have ever stayed in. The bathrooms and showers are in one room, both male and female , no separate bathrooms. The kitchen has no plates cups or silverware to use. Drinking water not provided in the kitchen. In the evening I stood outside the front door for 15 minutes before they let me in. Terrible mosquito bites in the small private room. Just an awful miserable place to stay.