VISTA MOTEL CULVERCITY

Roaches shower dirty and everything is put together wall plug in hanging off the wall

The Vista Motel of Culver City is terrible dirty place now. They failed to clean up bed, bath room and etc. on May 3rd, 2023. They said Sorry, they can't clean up at that time. They failed to fix their fire alarm problem. All bath towels smelled bad awfully soap. They denied to refund some money back for not cleaning up the room on May 3rd, 2023. What shall I do?

The pictures online does not match the actual rooms. The place is worse than advertised.

There was nothing unique about the property. The bathroom was very antique and old. When I checked in the previous person had showered and left all the towels on the floor wet. The room was not ready. I had checked in 2 hours after checkin. What is their excuse. I do not recommend this place to anyone.

There was no room service so I had to ask for bath towels each day. I also had to request a blanket for the bed. The heater didn’t work so they gave me a small portable heater to put on top of the heater unit after I reported the problem. There was no soap or shampoo in the room. When I asked for body wash or shampoo I was given body lotion which didn’t work so I had to purchase body wash at the store so I would have some. I couldn’t get the cold water to turn on so I showered with hot water only.

Dilapidated with curtains falling down, no working heater, no blanket on the bed other than a thin bed spread which had cigarette burn holes, and paint smear all over it. We were there on a Saturday and there was an outdoor dance bar right outside our window. The 3 men checking us in could not figure out how to confirm our stay.....

Staff were crooked in lying about checking us in, then laughed taking our money saying it’s for tomorrow and now it’s my money!

There was roaches in the bed, crawling on the TV and a couple in the bathroom sink. Very disappointing for such a very beautiful area. But I will not be staying here again.

The hotel was good for a one night stay. The hotel is definitely older. Cracks on the floor, furniture is old. We couldn't get the heater to work, so we were cold all night. The only good thing about the room was the size of the room, very decent size.