Pnoe Breathing Life - Adults Only

The hotel is beautiful, the ambiance is fantastic, and the overall level of hospitality is outstanding. Service team is great, especially the barkeeper, Rafail, who provided perfect hospitality and made us feel so welcome!! Food is limited but great and also great location 10min for airport and 15min from the Heraklion Center.

Beach Service: Unlike the rest of the hotel, the service at the beach felt a bit inattentive and lacked the proactive standard we experienced elsewhere. Breakfast À La Carte: We tried it the first morning but didn't order again. The options are very limited and not tasty. There are only 2 restaurants inside the hotel and on Sunday there was only one of them was working with set menu. We stayed 5 nights so was ok but if you stay longer the food options are limited and could be boring. We saw that there was sushi before in the bar but not available anymore. It would have been great.

Lovely resort facilities: modern, clean, zen vibe. Staff were very polite, professional and super friendly.

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Everything was just perfect.

The beds were slightly too soft but thats just my opinion.

I stay at hotels quite frequently, including many luxury properties, and this hotel truly stands out. Exceptional service, immaculate facilities, and rooms that look and feel as if the hotel opened yesterday. Every request was handled promptly, regardless of the time of day, and throughout our stay it was clear that every detail had been carefully considered to create a seamless guest experience. To everyone involved, well done. You should be very proud of what you’ve created.

In diesem Hotel ist wirklich alles perfekt, außer das Angebot der vegetarischen Gerichte. Die Sauberkeit der Zimmer und das freundliche Personal ist deutlich hervorzuheben. Die Getränke an der Bar sind ausgezeichnet und auch das Essen am Pool wirklich super.

Die Auswahl der vegetarischen Speisen ist deutlich eingeschränkt. Das Hotel hat zwei Restaurants. In einem der beiden gibt es nur eine vegetarische Hauptspeise. Sonntag ist nur das Restaurant offen, in dem es lediglich eine vegetarische Hauptspeise gibt.

Nice property, food and almost all the staff.

Louder than we expected in the rooms and main pool area. Drinks service at the main pool would be nice , as it’s 5 star boutique hotel. New beach area that hotel provides a ride to is quite messy and unorganized.

L’hôtel est très beau et très propre La domotique est au top dans la chambre Le service est génial, avec des attentions soignées de la part du personnel La restauration est de qualité bien qu’un peu limité au niveau des choix, mais c’est un gage de qualité. Le personnel est avenant et qualifié

Les piscines sont glacées ce qui n’est pas acceptable dans ce type d’établissement qui se veut haut de gamme. Encore si seules les piscines individuelles étaient froides, et la piscine commune chaude,… mais la, ni l’une ni l’autre. En plus, l’hôtel propose de chauffer les piscines individuelles pour la modique somme de 50 euros par tranche de deux degrés … vu le prix des nuitées, ce type de prestation est minable et incompréhensible dans un 5 étoiles. Par ailleurs, l’hôtel est près de l’aéroport ce qui est un avantage mais aussi un inconvénient puisque l’on voit les avions atterrir et on entend les avions décoller toutes les 10 minutes et, si le vent est favorable, on peut même sentir les effluves du kérosène ! Il n’y a rien autour de l’hôtel donc, pour les visites, la voiture est nécessaire

Food was tasty and good.

Check in process could be easier.