Timbri Hotel San Francisco, Curio Collection by Hilton

The hotel was really close to the venue we were attending a concert at, which made it very convenient to stay there. The staff and security there were all super friendly and nice. The area isn't a place you’ll want to go out at night to walk around aince there are a lot of homeless around the area and drug sellers. Someone tried selling my friend drugs once in the area so we stayed in. Also, if you have to go out at night, I would recommend going with a friend or taking an uber or lyft.

All good, except unexpected $48 per day destination fee after paying room charges and taxes.

The staff were very accommodating and understanding. The hotel is really clean, cozy and I like that the card will be swiped to use the elevator for safety.

In the heart of the tenderloin. Should have done more research about the area.

I understand this property is in the downtown area of the city, but I didn't expect to be greeted with more than a dozen individuals congregated across the street, engaging in disruptive behavior, yelling at my sister and I when we pulled up. As two female travelers, we quickly realized this was somewhere we weren't safe staying. There was no valet lending to a very long row of cars outside the hotel. A security guard in some kind of bullet proof vest manning the door of the hotel (red flag) told us just to leave the keys in the car and go inside to check in. Really?! We moved out of the valet line and drove around the city until we found a more safe place to stay. Ironically, this was the worst we saw during our long weekend in the city. Just a bad location and bad service. Not what we've come to expect from Hilton. We're still fighting for our money back and getting the run around from both Expedia and Hilton. Do not recommend.

Good attention and the restaurant in the terrace is very good.

Don’t stay in this area. Very bad homelessness & drug problem

Amazing

I stayed here when it was the Line and the experience was much better. The area had gotten worse, which not their fault but steps could be taken to mitigate the noise. The staff was unhelpful and uninterested in being welcoming and it took me a week to get my folio to because the hotel never picks up and I had to deal with Hilton corporate. And it’s just little things, like having a coffee bar, but not having everything needed to make the coffee.

The room was beautiful and easy access to BART and trolley. Updated hotel and room, very comfortable. Expect to pay too dollar for valet if you have a vehicle as your only option.