Şato Apart Hotel

We arrived at the hotel at 2 in the morning, and we left as soon as it cleared a minute. The room was a disaster, the beds had only stretched the sheets and they had the pillows like black animals (I'm not exaggerating) we sat on a chair and put our legs up in our luggage

Nothing. It it the worst hotel we’ve ever stayed in.

Room was awful. It was filthy as hell. We had to buy cleaning supplies and clean the room ourselves because it was impossible to live in. The bathroom was the worst. I am not a squeamish person but it was impossible to go in there without slippers (photos number 1 and 2). It just needs a good scrub to get rid of all that filth and mold. Also the shower doesn’t close properly and that’s why bathroom floor is always wet. We suppose that there were bedbugs inside the big mattress cause after the second night there my parents noticed weird rashes on their limbs and torsos (photo number 3). And later we found stains on the mattress (photo number 4). And the same day staff “cleaned” our room so that it smelled for so long my mom almost had an asthma attack. We suspect them for treating the mattress from bedbugs because it was strange that the staff just happened to clean under the bed whilst we were staying there and not before or after out stay. Also on our second day there our ac broke down and staff members were telling us that they would fix it but it never happened and we had to spend the next two nights in as hot as sauna room. WI FI speed was slow it never worked. There were no kitchen or kettle or cups or dishes in the room. The fridge was dirty and lacked all the shelves. The staff. It consists of one man who doesn’t speak english and who couldn’t help us with anything, one man who speaks english and at least tries to help, russian speaking woman and a girl the maid who also speaks no english. On our check out day all staff members besides the maid girl didn’t show up for work they are cowards who refused to face us because they knew that we were gonna tell them everything we thought about their so called hotel.

beğenmedik. odada her şey çok eskiydi temizlik olarak iyiydi ama hiç bakım yapılmamış.

The staff were friendly. They spoke little English but were eager to help. Tea was available in the evening.

The location was several kilometers from the places of interest in Fethiye. I did not feel safe in my room. It had a connecting door to another space, which I could not lock from my side but which could be opened from the other side. There was light and noise in the other space half the night.

the family were so helpful I had a bad toothache and they found me a dentist.

everything was great

Owner was very kind and went extra mile for us!

The owner of the property was exceptionally accommodating! He helped us out with everything from the moment we reached to the moment we left! We felt completely at home! The room was spacious and equipped with everything! Also it was super clean! There was always fresh tea and coffee when you need it and the main area is a nice place to sit and relax by the pool after a long day! The location of the hotel is also very good! Everything is 10 mins by walk and the beach side is amazing with lots of good restaurants!

Nothing that I didn’t like! Will recommend 100%