Hotel Otero Valle de Guadalupe

The staff was exceptional and friendly. From the cleaners leaving fresh towels at our door to Carlos the security guy going above and beyond, and Manny the groundskeeper , everyone was helpful and friendly. We rented 5 units for family and had the place to ourselves. Easy to find just off the main highway and close to everything. Out of all the places we have stayed at in el valle these had the most consistent hot water in the showers. The rooms are small but have almost everything we needed.

It would be perfect if there were mini fridges in the rooms with a couple of wine glasses and wine bottle opener. Since there was no one renting the 2 bedroom unit, management let us use the refrigerator and wine glasses from there. But if it were being rented while we were there it would have been a huge bummer. Other than that everything was great.

The staff was very attentive and polite. We liked how close the hotel was to different restaurants and wineries, so we did not have to drive a lot to find something to do. Our room was clean and comfortable. There is a guard at night keeping an eye out on the facility, which was a plus. I recommend this place.

no complaints

Was not a fan of the fishy smell at night and the open shower. Our bed frame was a little squeaky, Either than that it was great

It is a small little property with gorgeous landscaping and attention to details. The room was pretty, stylish and comfortable. Check in and out were easy!

If they offered breakfast or if they had a little a little pool for the Summer months it would be fantastic.

Well located, clean rooms, basic amenities, great shower heads with hot water in the 2-bedroom house. The owners were very responsive and helpful but not on property much.

It is not fully completed. There was a hook missing to hang towels in the bathroom, the other bathroom light fixture leaked onto the floor from the rain, there is no circulation in the bathroom so the towels never dry, the Sur La Table coffee maker did not work in single room. They need to make sure every room is stalked, working well, coffee and creamer with coffee maker, etc before having guests stay there. Also, there are no services on the property and no fridge to store food in the single rooms. Also, the shower glass door is not long enough so water splashes on floor. We had towels on the bathroom floor so it wasn’t slippery. is Lastly, the heaters did not work consistently so was hard to keep a steady temp, plus a bit loud when heat fan kicks in. Lots of room for improvement if they attend to these things so everything works.

Nice layout of the property. Clean room.

Lack of tables, shelving. The bed frame was split at the joint, was stressed thinking it might collapse.