Next Orange Aparthotel OFFICIAL

النظافة والهدوء

الاستقبال أثناء تسليمي غرفتي اخذت متوقف عنده تقريبا 30 دقيقة . وكذلك عند الخروج اخذ مفتاح الغرفة وانتظرت عنده 45 دقيقة . الغرفة ليست كما هو في الصور المعروضه في بوكنج

The room was clean and in good condition. It was also very quiet and a decent value, which was appreciated.

The property, or at least the staff and management, are currently badly suited to welcome guests for short stays. While I understand that many of the units are privately-owned apartments, if this property advertises themselves as a hotel, they should act as such. On our first night, the overhead shower head fell on us mid-shower. When we reported it to the front desk, we were told that a “technician” would come and fix it. This never happened. Also, when we used our one roll of toilet paper, we asked for another. The staff member at the front desk didn’t understand that we were just staying and didn’t own the apartment. Once this misunderstanding was cleared up, he proceeded to tell us that we were only allowed one roll and they would charge us extras. Also, the staff seemed to make a point of being unwelcoming. At no point did we feel like any of our issues were being resolved in good faith, nor did we receive even a simple greeting. All in all, this place seems dedicated to being cheap and inhospitable. Don’t be fooled by the price tag, your money can get you much nicer, more welcoming places to stay in Batumi.

We had a minor issue with our room upon check-in, but the receptionist handled it quickly and professionally. The room was very clean, and the view was beautiful. All the staff, including security, were extremely friendly and helpful. Everyone made us feel very welcome. Thank you for a lovely stay!