TownePlace Suites by Marriott Tampa Clearwater

Everything

Great 👍 People.

The property canceled our reservation but didn’t notify us.

Didn’t reach us to advise that there was no room available. We had booked months ago, prepaid, yet were left stranded.

We arrived and had to wait 2 hours for our room to get ready which we were fine with but the front desk said they would call us when room ready and we sat in lobby even longer until we went to the fro t and the origional girl who said she would call wasn’t there so must have changed shifts and didn’t tell the new girl on shift our room was ready. Was frustrating as we were very tired and waited for so long.

Room is very big and spacious and has the small kitchenette, breakfast was great!

Ideal location to shopping and highway. Hotel was nice and clean. Staff was very friendly.

Friendly staff and a clean facility.

Any rooms facing the major highway is noisy all night long. Also around 1:30am in the morning, somebody was banging on the door next to us for someone to let them in……. Definitely not something I expected.

Only issue with this property was that housekeeping did not do a good job cleaning our room. We stayed there 5 days and our beds were not made and room not cleaned for 2 consecutive days. Need to do a better job with housekeeping staff. The overall room cleaning was not done up to standard each day they left the floor and kitchen counters dirty

The staff were fantastic and went out of their way to see what they could do to improve my stay (the answer was nothing). The room was immaculate and well appointed.