Lift House Lodge, Downtown Lionshead Remodeled Studio Condo

Frankly, nothing positive to say for what we paid. Not cheap compared to a MUCH better hotel we booked close by. We paid almost the same and the difference in quality and service was crazy

Stefan United States 1.0 Bad Disliked · The only thing the property has going for it is the location. The building is old and smells of old building. None of the fixturing seems updated and looks a lot older in person than in the pictures. I booked this place considering the great reviews and location. However given the warmer weather, No HVAC at all, the disappointing room, and the lack of updates all around to the building… we booked elsewhere. We asked the property manager for partial refund given we wouldn’t stay in the room at all but they declined and only offered to swap us rooms with another of the same. Additionally, we visited the room before left to leave our bag in there while we skied our final day and noticed housekeeping had not done any service the whole week. There was a towel I washed my hands with on the first day after check-in that was left as is bunched 4 days before (before we decided to book an alternate hotel). Also there was a plastic tea cup still in the trash from our first day where trash was also not cleared the whole week. To be honest it’s kind of ridiculous how bad our experience was and they never sent housekeeping to tidy the room for 4 days. There wasn’t much to do since we never slept there, but not even that was done.

Great location

Great location, friendly staff, reasonable cost

Great location and front desk staff. We loved having a mini kitchen in the unit so we could make breakfasts and eat out on the balcony overlooking the village and out onto the mountain. Complete with pots, pans, utensils, hot plate, coffee maker, toaster, mini fridge and microwave. Fan was provided in the unit which was great for keeping the air moving at night. Bathrooms were recently redone in our unit and were very nice. Definitely will be back.

It is a pet friendly property which isn't really a negative - often it's a positive! Some folks don't like the occasional barking dog, but we were not bothered. Also - the unit overlooks a busy lane and there are many popular restaurants and stores underneath - and the occasional wedding party. None of this stuff is a negative either, this is part of the charm of the property! You're in the village - you should be out enjoying it! However, some folks may appreciate a more rural, rustic mountain experience. I will note that quiet hours are observed here, and nights in the village definitely have a fully relaxed, mountain village vibe.

Location was great, right by the Eagle Bahn gondola and the bus stop. The unit was clean and comfortable (we especially liked the pillows) and there were plenty of towels and dishes. The grocery store is a few minutes’ walk away. Given the good price, I would stay here again. If they raised prices significantly, I would not.

The walls are thin and every morning we were woken up by people in the hallway. The fridge froze our food even though we tried to reduce its strength. The shower leaks water onto the floor.