The St. Regis Kanai Resort, Riviera Maya

From the moment we arrived, we were blown away by the modern, stunning architecture and the calming water features throughout the resort. Every corner of the property is thoughtfully designed. The restaurants were top-notch. I had one of the best meals of my life at Toro, and Chaya served incredible Italian cuisine. Breakfast every morning was amazing—delicious options, beautifully presented, and a perfect way to start each day. The pools were spacious, spotless, and beautifully maintained. A huge shoutout to the entire staff—every single person we encountered was warm, welcoming, and attentive. They knew us by name and made us feel right at home. Special thanks to Marco and Alejandro at the pool—they went above and beyond to make our days relaxing and fun. Poolside service and lunch were outstanding. The beach was perfect—clear water, no seaweed, and great for swimming. Extra appreciation goes to our butler, Franco, who was exceptional. He helped us get an antibiotic for my wife and a face mask for my son’s sunburn—both delivered quickly and with a smile. As a fun bonus, we even spotted a porcupine strolling along the railing before we left! I highly recommend the St. Regis Kanai and will absolutely be back. This was one of our best family vacations ever!

Nice

Todo Exelente!!!

Most amazing hotel I’ve ever been to, will definitely be back!

Exceptional

This was our third time coming to this property and each time it gets better and better which is hard because each visit we thought was amazing. I have had the privilege of doing a lot of nice traveling around the world and I can easily say the staff at this resort are some of the nicest and most genuine people I have encountered. They truly care about you and want you to have a great time. As always Marco at the pool is a gem of all gems. Alejandro and Marcos at the pool were also fantastic. Kopa and Silvia were wonderful butlers and always went out of their way to ensure we were taken care of. The food was AMAZING! It really stepped up from previous visits (again…we already thought it was great). We brought home many recipes that they kindly wrote for us and even showed us how to make. Frida was so kind and seemed so happy to share her love of cooking with us. Chicken Tinga is being added to the dinner ideas at home! The cocktail program is excellent. Hazel and Berto at Riviera are excellent at crafting great and refreshing pool cocktails while Mario at the St Regis Bar is a master artist in the world of cocktail making. He truly enjoyed sharing all is creations with us and you could see his passion for his craft. Also, Carlos and Christian at the St Regis Bar are so fun and make you feel at home. Overall, I don’t have one negative thing to say. We are looking forward to visiting again!

Amazing place to Relax! Super Staff

Excelente estancia, el personal muy servicial y amable, las instalaciones

Incredible experience - highly recommend if you want a relaxing getaway at an impeccable resort. Service is phenomenal and will ensure a wonderful experience