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5.1 / 10 Guest Rating

Hotel San Carlos

Avenida Constituyentes 14, Acapulco, mx

Hotel San Carlos - main view

About the Property

Luxurious Accommodation

Hotel San Carlos offers elegant rooms with modern amenities, including a flat-screen TV, comfortable seating area, and private bathrooms with free toiletries. Some rooms even provide stunning pool views for a truly relaxing stay.

Convenient Facilities

Guests can enjoy a seasonal outdoor swimming pool, private parking, and a lovely terrace at the hotel. With free WiFi, a 24-hour front desk, and concierge services, your comfort and convenience are our top priorities.

Ideal Location

Perfectly located near popular beaches like Hornos, Hornitos, and Tlacopanocha, Hotel San Carlos is also close to attractions such as Acapulco Convention Center and Acapulco Navy Historic Museum. Book now for a memorable stay in Acapulco!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.1
Good36 verified reviews
AI Summary

Guests highly rate the and frequently praise the .

Categories

Cleanliness3.7
Service5.7
Location6.7
Room Quality4.2
Amenities4.7
Value for Money5.2
Food and Beverage6.8
Overall Experience3.7

Select topics to read reviews

H
Héctor HugomxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 1, 2026

"Good"

1.0

Nada

No es recomendable y la zona está muy fea no tiene estacionamiento, las instalaciones están feas no es nada comparado con las fotos que suben, les recomiendo buscar otro lugar

Helpful?
A
ArcemxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

9.0
Helpful?
M
MoralesmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 2, 2026

"Good"

6.0
Helpful?
A
AnitamxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 2, 2026

"Queja del servicio del hotel y booking"

2.0

Nada

El lugar olía mucho a marihuana, cigarro y alcohol yo habia reservado una habitación doble y me dieron un cuarto de 2 x 3 mt con una cama y en el baño salía un tubo de desagüe que caía dentro la verdad me cobaro algo que no utilice o que el hotel no tiene si exijo alguna bonificacion. No entiendo como booking tiene este tipo de hoteles en su pagina no son de la calidad de ustedes

Helpful?
M
Maria ElenamxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 2, 2026

"Good"

1.0

Nada

Nada, toda su reseña es falsa, las habitaciones y el hotel no tienen nada que ver con las fotos que tienen en la página. No cumplieron con la habitación y las condiciones para una persona con silla de ruedas. Y se negaron a darme el rembolso Es un hotel feo, sucio e inseguro y no es amable su personal No tengo fotos porque no me permitieron tomarlas La alberca estaba sucia y tienes que bajar una pequeña escalera de fierro. No hay aire acondicionado

Helpful?
A
Ashley YarenimxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 1, 2026

"Good"

1.0

Nada, de verdad que no hay nada rescatable

Todo, las camas incómodas, no hay estacionamiento, había cucarachas, el baño lo más pequeño que existía, no hay Internet, todo terrible

Helpful?
G
gbanderamxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 30, 2025

"Good"

1.0

Información falsa.

Muy mala atención.

Helpful?
I
IgnaciomxMX
Verified booking
couple
Standard Room
Stayed in Dec 27, 2025

"Very Good"

7.0
Helpful?
T
Tamara VeronicamxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 27, 2025

"Good"

1.0

Nada

Todo los colchones, el baño, la alberca, nada me gusto

Helpful?
V
VazquezmxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 26, 2025

"Exceptional"

9.0

El lugar en donde edtava

El estacionamiento

Helpful?
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