Paradise Bay Hotel Boutique

This is one of the best hotels i ever been.

Paradise Bay Boutique hotel was an excellent value for the location. The rooms were in great condition and true to the photos online. Every staff member was open, friendly, helpful and offered great customer service. The food was excellent too. Special compliments to the staff Genesis, Coral, Alicia, Hemler, Mario, Brandon, et al, for making me feel valued and welcomed every day of my stay. Compliments to Flori for an excellent spa treatment. The local beach with 4 restaurant venues was inviting and safe and a popular local and tourist location. I Ubered to most of my outings which worked well. I recommend Google translator as a tool to communicate in the local language. It worked well. I will come back one day!

The rooms, staff, pool, service was AMAZING! I am coming back in two weeks!

Around the beach area is rather dirty, wondering why you wouldn’t want to keep a beautiful natural place clean.

Nice clean hotel, beach is a quick walk away. Good for a couple of nights. Food was excellent and the pool very clean and refreshing

All good. Nice property and well run

We stayed four nights and were surprised that what is listed in hotel amenities is not at all accurate. It says memory foam beds, beds were hard as a rock and front desk says they have no memory foam beds. I ended up sleeping on the sofa away from my husband because the beds were so terrible. Amenities are also supposed to include in room safe, per the description. No in room safe, only a safe in the lobby. Doors were not locked by card, but by a code, which is fine…but I feel safer with a card, just preference. Room cleaning service came once over four days, just after the first night, so that was also a bummer. No live TV so New Year’s Day football games were missed. Rooms and lobby are STRONGLY scented. I had to find and remove the plug in scent device because it was overwhelming. Rain shower head didn’t function properly, small stream of water down the middle with a spattering of sprinkles. Also fluctuated between scalding hot and cold. The staff was super nice at check in, but nobody is there overnight (after 10pm) and property is totally dark. Room was big and bright, so that was nice. Restaurant staff was very nice as well.

Nice hotel overall. The staff was very friendly and helpful. The restaurant has good food. The mattress was hard as a board. We only stayed two nights, but it messed up my neck and my husband's back. You can't hear people in the adjoining rooms, but you hear people in the pool or the loud music when there's entertainment.

There was no running water in my room.

The room had a couple dirty areas. We had to call reception to have someone clean the toilet since it was dirty, other than that, the hotel is a cute small boutique with a delicious restaurant and great staff