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2 / 10 Guest Rating

Czapskich Apartment by Renters

Czapskich 1, 23, Kraków, Lesser Poland Voivodeship, 30-001, Kraków, PL

Czapskich Apartment by Renters - main view

About the Property

Central Location
This apartment is centrally located in Kraków, within a short walk to popular attractions such as Main Market Square and Royal Road.
Kitchen Amenities
Enjoy the convenience of having a fully equipped kitchen, complete with a microwave and a coffee/tea maker in this comfortable apartment.
Nearby Attractions
With Jagiellonian University, Planty Park, and Church of St Anne just a few hundred meters away, you are surrounded by a myriad of cultural sites to explore.
Don't miss out on the perfect blend of comfort and convenience - book your stay at this apartment near Main Market Square now!

Facilities & Amenities

Free WiFi
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A mandatory cleaning fee is included in this property's rental rate.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

2
Good1 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

P
PRIYA
Verified booking
family
Standard Room
Stayed in Mar 23, 2024

"Good"

2.0

Awful customer service, misleading apartment description and long waits a response. Be warned- not enough bedding or towels on arrival, pillows so flimsy and small, not great for neck support and you can NEVER speak to a manager or owner, instead every time you email there will be a different staff member who responds. Also, the number does not put you through to someone you can speak to! It's daylight robbery, once you've paid for the apartment, they take no responsibility for mistakes. The apartment is like a maze to find the actual apartment and there are difficult stairs to go up, be careful! It looks great but unfortunately the basic bedding and towel was not in the room when we arrived and despite endless emails going back and forth every day of our stay, they failed to deliver what we actually needed. We didn't sleep properly, and felt very cold! I even translated duvet in polish but they still delivered sheets. I attached photos as well. Customer service was appalling, mainly because they do not read emails properly and it appears as though they skim read everything and keep repeating the same things, which were 'be patient' and 'have you checked...' Totally fed up of asking for compensation and they only offered 10 percent off our next stay which is not enough for ruining my mum's birthday trip, stress and lack of sleep or comfort. I genuinely don't think they're interested in providing good customer service, or proving what they say in the apartment descript

Helpful?