Punta Cana Beach Apartments powered by ASTON

Ross and the team took great care of us. We loved our 2 private patios in the penthouse and the roof top mini pool. They were great about all our questions and there were awesome beach clubs near by and all the best food right around the corner. We had lots of space and felt very safe. My only recommendation would be to have more supplies in the kitchen and a little nicer bedding. But we were able to cook with what was provided. I would definitely recommend to friends and family!

The personnel was very kind but many shortages of basics things like bed sheets and cutlery. Unluckily the electricity was off for more than 10 hours. The property manager never came up. Was very disappointed in returning calls from Expedia for my claim. I had to leave the property the day after we arrived. First time I had this issue and it was very surprising that a condo style property was listed in Expedia with such a very low level of value and response

Very bad customer service. They didn’t care there was a TV missing and wires hanging out of a wall. The barbecue was non working and the person left in charge does not know how to speak to customers. Was rude and didn’t apologize at all for anything. Apartments was ok at her than that and area was ok as well.

They are really irresponsible no communication with the people they tried to diddle my daughter and so many stupid things i do not recommend this place

We had a really bad experience at this place. I read everything before booking it, and it never said we were responsible for electricity. Upon arrival, we were told we were going to get charged for whatever amount of electricity we consumed. I showed the manager my reservation, and she basically said even though it did not say it in the booking information we were going to have to pay for it. We were planning on leaving early next day, and I send a message to the guy that helped us checking in to inform him (since we had to pay for electricity consumption) we were leaving early next day. He said the office was not going to be open for the check out at that time. We decided to leave that night, and to our surprise the manager did not wanna let us leave because there was no one at the office. We told the guy they could not hold us there and ended up leaving around midnight and paying for the bill next day. Besides this issue, the people next door were throwing a party that night. Also, the water coming out of the faucet from one of the bathrooms was dirty. I would def not recommend this place to anybody!