Host & Stay - Parkside Villa

Spacious well furnished rooms, so many en-suites

Heating was off, cold bottom floor, very warm upstairs

Everything 😊the property had everything in it for your stay including hairdryers.

Nothing.

Property worked perfectly for a large group and the communal kitchen in particular is fantastic.

Just be aware of the policy around damage deposits as I hadn’t and you will either end up paying an extra £15/£75 on top of your stay. Completely understand damage deposits but not keeping a £15 admin fee when the house was left in perfect condition.

The property is well situated near the town centre and rail and bus stations. The property was well recently decorated and clean.

Some rooms have no drawers or hanging rails. Some bedside lights were not working. A shower door handle coming adrift. No safety mats for showers. One person found long black hairs in their room.

Location was really good and the house suited our needs perfectly.

Fantastic house, great location. All the facilities were spot on, the house was furnished lovely and the bonus of a hair and make up room was just what a group of 11 ladies needed! We were really impressed and will book again.

Location. Size. Parking for two cars.

The earliest check in was 4pm. I was emailed a key safe code for the front door only to find it was empty. I then spent several frustrating minutes trying to ring Host & Stay only to get through to an answering phone. Eventually I got through to someone who gave me a completely different code for a different key safe! I eventually was able to enter the property. It was large and modern as described but with several basic items missing. A small sachet of shower gel was provided in each bathroom but no shampoo. Some of the rooms had nowhere to hang clothes. There was no toaster or large bowls in the kitchen. The handle for the oven grill was missing so we were unable to make toast. There were no hairdryers or iron or ironing board. The check out time was 10am which we thought was ridiculously early considering what I’d paid to use the property. It was the worst equipped house I have ever hired. All these things in isolation are minor and would be easy to fix. Also after booking you are forced to pay an additional damage deposit which I was not warned about.