Host & Stay - Sleepers @ No.8

The seating was comfortable

No hooks on back of bathroom door, no shelf for toiletries. The dirty shower at the bottom of the doors, no plug for the bath, hand held shower squirted water from out the joint. The refrigerator freezer compartment was solid with ice due to a large bag of ice cubes being left in, stopping the door from closing with the build up of ice therefore not working efficiently. Not all Freeview channels were available on the TV although it was a good one

Lovely self-contained accommodation quiete and peacefully situated centrally for everything.

There was no guaranteed parking, and only allowed 1 hour between 8am and 6pm on the street.

The property was lovely, spacious, modern and airy. It was above a Tea Shop and the entrance was through the shops’s main door. The large double bedroom was in the converted attic, difficult height for my 6’4” partner. The bathroom was down the stairs onto the first floor, hard to find in the dark in a strange place! The sitting room, with comfy sofa and large TV, overlooked the NYMR. The kitchen was equipped with everything one could want but, for those only staying a couple of nights and eating out, it could’ve done with some washing up liquid rather than needing to use the dishwasher (we didn’t). The kitchen led on to a dining room and a patio, both very nice, unfortunately because of the weather, we couldn’t sit out on the patio. Prior to the stay I asked the host company if there was a hairdryer available, they said there wasn’t, so I took my own, NB there is a great full size hairdryer in the left hand dressing table drawer! The property is very central in Pickering right opposite the NYMR, there’s a Chinese restaurant a few doors down the road, don’t let the outside appearance put you off, the food is fantastic and the service excellent. There are quite a few restaurants, pubs and cafes within walking distance. There’s parking outside for one hour, great for loading and unloading, we were advised that there was free parking at Pickering Castle but when we went up there the gates were closed and locked, luckily there is ample free on road parking near it. We thoroughly enjoyed our stay in Pickering at Sleepers @ No8 and it was great value for money, thank you.

The windows in the lounge and the velux windows in the dining room desperately need cleaning (algae on the velux). In total I had 18 different emails from host and stay and two from Booking.com plus several texts, many of them saying the same thing ie your checkout time tomorrow is 10:00 am. The payment was split into strange sums with receipts sent separately. However, I was very unhappy to learn about the £250 insurance premium I had to pay before the stay. Booking.com did not advertise this, I had paid the fee and was directed through to the Host and Stay site before I was made aware of this. There was a choice of paying £250 which is refundable or paying £25 for separate insurance which is not refundable. I reluctantly chose the £250 but discovered that they then had the audacity to charge me the £10 administration fee so that my £250 was refunded! These fees should be discoverable at the outset of the booking rather than hidden in amongst!

Conveniently situated for the charms of Pickering, this was a well equipped spacious property.

Nothing

Gorgeous apartment . Modern well designed. Two living areas. Vert trendy. Lovely space. Very comfortable.bed. amazing big bath. Terrace

Nothing we didn't like other than 10 am early checkout 11 would be better. . If wanted to improve shower wasn't very powerful

Beautiful apartment very relaxing

Toilet down stairs from bedroom Bed too soft for my taste

very impressed with the property just like being at home come and go as you like everting close by good for the NYMR steam railway and local attractions enjoyed a lovely day at the Thornton-le- dale show

Nothing at all cant wait to rebook

I have booked with Booking.com scores of times and this is one of the best places I have stayed in. It's spacious, really well decorated and well positioned in town. I found parking was acceptable and the position over the bakery not to be a problem.

Minor issue - More cutlery, bowls etc should be provided as the lack of them reduces the benefit of having a dishwasher. Major issue - I objected when I was told, after booking, that £10 of the deposit would be retained as an "admin fee". Despite multiple emails to Host and Stay saying that this was contrary to the statements on the Booking.com site, it was only when I got Booking.com involved that they agreed to refund the admin fee. However they seemed to "forget" that promise until I chased them multiple times on my return. I hope the hosts do listen because for the sake of £10 or a clearer description re the admin fee, I, for one, would love to stay here again. If the £10 had been added to the price upfront I would gladly have paid it.

Location. Layout. Decor.

Rooflight windows could do with a clean. A few more plates bowls, mugs and cutlery would have saved us washing up quite so often.