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9.6 / 10 Guest Rating

Hotel Neutro

Real de Guadalupe 87, Tuxtla Gutiérrez, mx

Hotel Neutro - main view

About the Property

Convenient Location
Hotel Neutro offers easy access to San Cristóbal de Las Casas' top attractions, with the San Cristobal Cathedral and Del Carmen Arch just a short distance away.

Comfortable Accommodation
Guests can relax in non-smoking rooms with modern amenities and enjoy city views from select units with balconies at Hotel Neutro.

Helpful Services
The tour desk and reception at the hotel provide assistance and information to ensure a seamless stay for all guests.

Explore San Cristóbal de Las Casas while enjoying a comfortable stay at Hotel Neutro. Book now for an unforgettable experience!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional33 verified reviews
AI Summary

Guests highly rate the great value and frequently praise the cleanliness.

Categories

Cleanliness9.8
Service9.7
Location9.8
Room Quality9.2
Amenities9.3
Value for Money10.0
Food and Beverage9.2
Overall Experience9.9

Select topics to read reviews

E
EkaterinausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

10.0
Helpful?
S
SergiomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Muy mal"

5.0

Nada

Personal , no había agua potable en la habitación, el lavabo una sola llave muy pésimo el baño en general para el precio que se paga , a demás si quieres pagar con tarjeta te quieren cobrar el 4% de comisión

Helpful?
A
AbelardousUS
Verified booking
family_with_children
Standard Room
Stayed in May 28, 2026

"Perfect Stay, close to historic centro"

10.0

Nice ambiance in the rooms. Staff were very nice. Free parking but it was a block away.

Everything was good.

Helpful?
M
Martínez HernándezmxMX
Verified booking
family_with_children
Standard Room
Stayed in May 13, 2026

"Exceptional"

9.0
Helpful?
D
Diego AlfonsomxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Exceptional"

10.0

La estancia fue muy cómoda, la habitación es bonita por dentro, me gustó bastante la ambientación. Podría decir que la iluminación dentro de la habitación es tenue y cálida pero entiendo que es parte de la narrativa del ambiente. Es una estancia fantástica para ir en pareja, cerca de uno de los andadores, incluso en el lobby y el área común comparten la misma ambientación cuidada y fotografiable. Sin duda me volvería a hospedar aquí.

Helpful?
C
ConnorauAU
Verified booking
couple
Standard Room
Stayed in May 7, 2026

"Cute room in San Cristobal."

8.0

Great location and very cute room. Lovely, helpful staff.

The bathroom was a bit small and could use a more thorough clean.

Helpful?
G
GIANINAusUS
Verified booking
couple
Standard Room
Stayed in Apr 8, 2026

"Exceptional"

10.0
Helpful?
M
MeliamxMX
Verified booking
extended_group
Standard Room
Stayed in Apr 8, 2026

"Very Good"

7.0

Muy céntrico

Las camas me parecieron pequeñas ,‘para dos personas es justo.

Helpful?
B
BegoñaesES
Verified booking
extended_group
Standard Room
Stayed in Apr 8, 2026

"Estancia perfecta en el centro de San Cristóbal"

10.0

Muy céntrico, decorado con gusto y con el personal muy amable. Nos facilitaron un contacto que nos organizó la recogida en el aeropuerto e igualmente hicimos con ellos todas las excursiones, fue muy cómodo llevarlo todo preparado sin tener que preocuparte.

Nada

Helpful?
L
LucagbGB
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Exceptional"

9.0
Helpful?
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