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8 / 10 Guest Rating

Casa Firenza

Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101, Cuenca, EC

Casa Firenza - main view

About the Property

Luxurious Stay in the Heart of Cuenca:
Treat yourself to a stay at Casa Firenza, a luxury hotel offering individually decorated guestrooms with heated floors and Smart TVs. Stay connected with complimentary Wi-Fi and enjoy satellite programming for entertainment.

Dining and Socializing:
Indulge in culinary delights at the hotel's 2 restaurants, coffee shop/cafe, and 2 bars/lounges. Join other guests at the daily complimentary reception for a socializing experience.

Relaxation and Services:
Take advantage of onsite massages, complimentary internet access, concierge services, and dry cleaning/laundry services. Additionally, the hotel features a computer station for your convenience.

Immerse yourself in the vibrant surroundings of Calderon Park and Esqueletologia Museum, just steps away. Book your luxurious stay at Casa Firenza in the heart of Cuenca now!

Facilities & Amenities

Carport
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Tours/ticket assistance
Free wired internet
Free reception

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Guests can access their rooms with a mobile device.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent6 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

V
Vladimir
Verified booking
Standard Room
Stayed in Jun 10, 2025

"Exceptional"

10.0

Great location. Good restaurant, service is great, restaurant is amazing, a bit slow breakfast

Helpful?
F
Fabian
Verified booking
Standard Room
Stayed in Mar 23, 2025

"Good"

6.0

The room where I was very small and smell food the kitchen was below all the rooms

Helpful?
R
Randy
Verified booking
Standard Room
Stayed in Oct 31, 2024

"Exceptional"

10.0

Room was beautiful and clean Staff went above and beyond. Very friendly beyond helpful.

Helpful?
P
Paul
Verified booking
family
Standard Room
Stayed in Jan 10, 2024

"Excellent"

8.0

Hotel muy lindo y nuevo, pero con deficiencias de atención. Personal amable pero sin experiencia. Diseño y decoración espectacular. Super buena ubicación. Detalles como la puerta de la habitación que no tenía seguro (teníamos que atrancarla con una maleta para que no quede abierta, nunca la pudieron arreglar), Aire acondicionado dañado (esencial porque las habitaciones son muy calientes) hacía mucho sonido y no pudieron arreglarlo… Organizaron un transfer al aeropuerto para 2 personas a pesar de que éramos 4, tuvimos que salir a buscar un taxi en la madrugada. No volveríamos más...

Helpful?
L
LIZARDO
Verified booking
Standard Room
Stayed in Aug 25, 2023

"Exceptional"

10.0

En la mejor ubicación de la ciudad de Cuenca, frente al parque calderón, la suite tiene una vista increible de la catedral y esta renovada todas las hab volveria siempre

Helpful?
S
Santiago
Verified booking
Standard Room
Stayed in Jul 7, 2023

"Exceptional"

10.0

Muy recomendado el hotel, por su ubicación, instalaciones y servicio!

Helpful?