Itsy Hotels Green Villaa, 2 Km From Pondicherry Railway Station

Bathroom water was dirty

The Environment and the surrondings was convenient, that we friends were able to spend time together after long time.

Distance from the hotel to city, we need to hire a auto or go by car. But, finding the parking near the places are really bad.

Nothing

Water quality in washroom is worst and it's smelling as if sea water directly coming from tap. Room Cleaning is not good. Never expected this kind of room from Treebo

Cleanliness and peaceful environment. Complimentary breakfast was tasty and satisfying. Staff was well behaved and helpful.

There is no sign on main entrance gate that caused confusion when we arrived at night but staff was helpful and came out when we called on phone.

Everything was superb.. It was clean and hygienic. Value for money.

Nothing

Payment was not required at he time of booking, and booking.com clearly showed that payment can be made at the site on arrival and advance payment of about 50% can be done two days before arrival. However 5-6 days before arrival, the property unilaterally cancelled the booking stating that I had not made the payment and rooms had been paid upfront after my booking due to which they cancelled the booking. However even after this, booking.com showed a couple of rooms were available on the said date. Pathetic experience. BOOK AT THIS PROPERTY AT YOUR OWN RISK.