Hidden Jewel Boutique Hotel

We wanted to like this property, but my partner and I agreed that we would not stay here again. Staff were very friendly, but we didn’t like the overall accommodations. Sargassum was bad which is out of their control, but there was construction at the beachfront that I could not exactly figure out what they were doing. The back seating area of our cabana was adjacent to the restaurant, so I felt it didn’t give adequate privacy. Also, cushions on the outdoor furniture were worn and uncomfortable. Pool area was ok, but we prefer an adult only hotel to avoid screaming kids. I blame myself for this because I should have selected an adult only hotel. During our stay, one of the properties on the entrance road was burning the lot for clearing two of the nights, so there was a heavy smoke smell. We had a three night stay and our room was never cleaned, but our towels were changed . The hotel is at the northern end of the Ambergris Caye, so the area is nice if you want to be out of the hectic main town.

working on beach, which is a good thing, alot going on. the room that we had was near the dining, so no outside privacy. Was not really impressed that people from other resorts could use the pool if they ordered drinks or food. The staff was the best part of the whole experience. They were so friendly, hardworking, knowledgeable, so very nice. The food was very good

This is truly a hidden jewel and will be back with the entire family. The bar and restaurant on site was amazing and had great selection and specials you really didn’t have to go anywhere else to eat and drink. The staff was amazing and very accommodating.

Small boutique hotel so felt quite private, which is what we wanted. Beautiful room and views to the beach and reef. Wish we could have stayed longer in this hotel and San Pedro. You can even rent kayaks at the hotel for free! Yes its a bit further away from the centre but we were only there for 2 nights so it was a nice adventure with the golf carts and a good way to visit more parts of the island as we went back and forth between the hotel and San Pedro. Also you'll be closer to secret beach.

The room was next to the bar and they were always playing music. I didn't mind but it was always on and at times I wish they didn't have any so we could enjoy the peace and listen to the sound of the waves (we had a beach front room).

Friendly & accommodating staff. Food was great. We had fun exploring the Island on a golf cart. My only complaint is that I got covered with mosquito bites!

Property is a cute small boutique hotel but what makes property is the employees. Friendliest and most helpful crew.will miss them all

It was probably the best hotel experience I ever had and I have travelled several times. Heyda before the trip went above and beyond to assist me in any way possible to prepare for my trip. The room and hotel is just stunning. The restaurant had amazing food. And the best part is probably the staff. They were so kind and courteous. I would recommend anyone staying in San Pedro to go to this hotel.

I can’t think of anything they could have done better. Beautiful setting, spotless rooms, very friendly staff, good food. Ideal place!