Pullman Shenzhen North

Convenient hotel located just next to Shenzhen north station. Pullman standards so comfortable and clean. The hotel have a nice breakfast with both Asian and European option. Inside there is also a chinese restaurant. Decent pool ( all the bed chair a shaded ) and nice gym. There is a lot of traffic when taking cab / disk around due to the station traffic.

We took a suite and add access to the executive lounge. This was extremely disappointing. Like many executive lounge nowadays there is not much effort here . It’s basically empty with drinks hanging there. The poor little receptionist is there alone with no one to help her to clean and take care of the guest. The worst part is that the lounge is empty I went there 3 time to check : during the day barely some nuts and few soft drinks. At night the lay out mechanically some bottle of spirit without any soft drink or anything else. Example they do have gin but there is no tonic so you are suppose to drink pure … Shame because the space is big and look fully equipped and could be a great chilling space.

Location and spacious

Lighting above the working table can be brighter; there was a quota on the number of set dinner (in-room service) and was not available by 7:00pm (should have stated on the advertisement flyer in the room.

Lovely spacious room. Great view and location Next to train station.

Staff spoke zero English and was hard to communicate.

We booked a two bedrooms, but from check-in until the next morning, the central air-conditioning system was filled with a strong smoke smell. While the hotel staff was responsive—delivering an air purifier to our room after we complained—the root issue (smoke odor in the central AC) was never resolved. This was particularly disappointing as we were traveling with children and elderly family members, making the poor air quality unbearable. The hotel itself is well-maintained, but this oversight significantly impacted our stay.

Perfect location. 5 min from high speed rail. Great room. Lovely staff. Speaks English well. Breakfast was really nice too. Swimming pool good to cool off after a hot day. Would definitely stay here again.

Bit expensive compared to all my other hotels throughout China.

Modern and new finishing, view was amazing duing the day. Quite and service is good

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