Best Western Plus Executive Residency Carlsbad Hotel

Love the tile!!!!! Breakfast crew was so nice!

This was the best stay I've had from booking.com. The staff was amazing!!! The breakfast, at the time, was a little over cooked.

The road getting there was not good.

I liked that they have a Tesla charger in the parking lot, although there is only 1 of them. The hotel is quiet and easy to access.

Just about everything

Only one EV charger. It won’t be enough soon.

Not the best best western we have stayed at. Bed was a bit hard, the room had a lingering cologne smell, and the window shade wouldn't open.

Seems to be new building and still needs to have issues fixed. Room was spacious and clean and beds were comfortable. Hard yo find because we gad to go thru neighborhood or cross railroad tracks on dirt path/road. Bathroom door would not open completely because it rubbed on tile. Blew a fuse in bathroom with only light and hairdryer on. They had a pool but no hot tub. Staff was limited and seemed unexperienced. They were reasonably friendly but I believe that may have been due to guest complaints. Hotel has potential but I think may have opened too soon.

road into property not marked, is gravel and looks more like a driveway than a road

My wife and I stayed at this hotel for the first night during our recent month-long trip to visit 9 national parks. The room was clean, comfortable, and the breakfast was excellent.

None.

Came to town for the caves, when checking in the young lady was upset she had to get up an come to the computer. She also made the comment that they go get families here, it is usually oil and gas.... Whatever that means. She was also put out when we came back for sodas and waited on our pizza to be delivered. (she even made a snarky comment to the delivery guy) Room was fairly clean but could see it was kinda like they didn't care or it was rushed. Pool was hot and equipment all on the floor. Breakfast was poor as well, not much variety, and the lady working it was on her cell phone and didn't use gloves. The Tables were not washed down after use, contraption for the eggs and potatoes was broken and couldn't get it open without spilling stuff. They had a cool coffee maker. No water unless you bought it or wanted fake sugar/flavored water.