South Philly Gem

Kind property manager

Quiet and peaceful. Refreshing for some peace.

The host was very communicative and nice. All of my questions were answered in a timely fashion and when I had an issue with the lock she walked me through as well as the heat. I would definitely stay there again.

Wow just wow. We walked into the property and the smoke detector battery was going off and the heat was off in February in Philadelphia. The maintenance man who came over in the morning to fix the smoke detector and heat, could not figure out the heat issue either, so he provided us with a heater while they had a tech come out to fix the issue. The host refused to respond to a phone call only text message. I called multiple times with a response of in a meeting, I'll call you later. No phone call ever occurred. At 9pm the next evening the host texted me and quote "my understanding is that you were using AC and unfortunately that service call cost me." Which isn't the case, considering the initial maintenance, who was great, was not able to figure out the issue either. The host gave no apology for a smoke alarm going off all night or a lack of heat in February in Philadelphia.

Nice and clean place. The neighborhood is safe, it’s just a really old area but safe nonetheless

Very cute little apartment, perfect for a short stay!

Very communicative. The TV was a little higher than I thought but outside of that I would definitely book again.

It was mostly a good stay. I came to town for a conference and this was only a couple miles from the conference venue and much cheaper than staying downtown. The pros: free WiFi, streaming available on the tv, towels and soap provided, plenty of space. The cons: you have to push really hard on the smart lock buttons or you’ll keep putting the code in over and over without it opening and it’s noisy. The walls were thin so I could hear the people in the next unit on the phone very early in the morning and I could hear their kid making noise when I wanted to be asleep.

I was never able to check in. The property owner never showed on time

Called the property owner several times for questions but did not pick up. Neighborhood seems unsafe. There are two rooms first floor and second floor. I booked one in second floor. There was zero sound proof. A guy was on a phone call in first floor and I could hear everything from the bathroom second floor. I left the place and booked different hotel.