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8.4 / 10 Guest Rating

The Grand Palace Hotel

35376 Thabo Mbeki Rd, Lusaka, Lusaka Province, Lusaka, ZM

The Grand Palace Hotel - main view

About the Property

Outdoor Pool and Complimentary Amenities

Enjoy the refreshing outdoor pool and complimentary wireless internet access at The Grand Palace Hotel. Unwind at the indoor restaurant or one of the two bars/lounges with a tasty beverage.

Event Facilities and Services

Benefit from event facilities such as a conference center and 8 meeting rooms, ideal for gatherings of any scale. Additional services include a 24-hour front desk, wedding services, and laundry facilities.

Convenient Location and Nearby Attractions

Situated in Lusaka, the hotel is within a 5-minute drive of Pakati Sunday Market and Kenneth Kaunda International Conference Centre. Explore nearby attractions like Lusaka City Market and Independence Stadium.

To experience these exceptional amenities and more, book your stay at The Grand Palace Hotel now.

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Television in common areas
Free breakfast
Free newspapers in lobby
Wedding services

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests can access their rooms with a mobile device.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent23 verified reviews
AI Summary

Guests highly rate the nice staff and frequently praise the clean environment.

Categories

Cleanliness8.2
Service7.2
Location9.7
Room Quality8.2
Amenities9.7
Value for Money8.7
Food and Beverage6.7
Overall Experience9.2

Select topics to read reviews

N
Nimo
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Abbabzhdhs

Helpful?
I
Isabel
Verified booking
Standard Room
Stayed in Aug 12, 2025

"Good"

4.0

Poor service by front desk staff. When I extended my stay forced me to switch rooms to a smaller one and told me I had paid for different rooms. Both times I had paid for standard rooms. They also tried to change an agreed rate on me. Sheets were unchanged for 3 days. You always have to ask for extra towels. Food was not great. Wouldnt book again.

Helpful?
E
Emmanuel
Verified booking
Standard Room
Stayed in Aug 2, 2025

"Exceptional"

10.0

Very nice staff and clean environment

Helpful?
C
Christine
Verified booking
Standard Room
Stayed in Jun 7, 2025

"Excellent"

8.0

It was okay though could be better

Helpful?
C
Christine
Verified booking
Standard Room
Stayed in Jun 7, 2025

"Good"

6.0

It was okay though it could have been better

Helpful?
L
Loren
Verified booking
Standard Room
Stayed in Apr 28, 2025

"Good"

6.0

It could have been better overall I felt like it was overpriced for what I actually booked but theirs always room for improvement

Helpful?
R
Romulo
Verified booking
family_with_children
Standard Room
Stayed in Apr 17, 2025

"Exceptional"

10.0

Wonderful experiencie, specially for a family stay. Staff is very friendl.

Helpful?
K
Katherine
Verified booking
family
Standard Room
Stayed in Apr 15, 2025

"Excellent"

8.0

Friendly staff. Hot water not always available.

Helpful?
M
Mishelle
Verified booking
Standard Room
Stayed in Mar 25, 2025

"Excellent"

8.0

There were a few issues with my room when i arrived. Some things did not work. But the staff quickly attended to those issues and are an absolute blessing to this hotel. They are truly amazing and embody African hospitality.

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Feb 7, 2025

"Super front desk staff"

6.0

Super front desk staff and bar staff. Good value.

Helpful?