The Grand Palace Hotel

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Poor service by front desk staff. When I extended my stay forced me to switch rooms to a smaller one and told me I had paid for different rooms. Both times I had paid for standard rooms. They also tried to change an agreed rate on me. Sheets were unchanged for 3 days. You always have to ask for extra towels. Food was not great. Wouldnt book again.

Very nice staff and clean environment

It was okay though could be better

It was okay though it could have been better

It could have been better overall I felt like it was overpriced for what I actually booked but theirs always room for improvement

Wonderful experiencie, specially for a family stay. Staff is very friendl.

Friendly staff. Hot water not always available.

There were a few issues with my room when i arrived. Some things did not work. But the staff quickly attended to those issues and are an absolute blessing to this hotel. They are truly amazing and embody African hospitality.

Super front desk staff and bar staff. Good value.