ULUM Moab

Great place

Great outdoor feeling

The service is not top top notch

The activities director was awesome. The food was delicious and very fresh. The views were beautiful

It is still hot in the tents in the afternoons even with the air fans

The location, the main hotel area, the tents and products. Once the staff realized that the tents we had were less than desirable in their location, that we had been very cold during our first night stay (because it's a wood-burning fireplace) and our dinner was a particularly bad experience (fritters were raw and the second time around, I discovered a giant spring/screen in the fritter), they gave us our first night free and also didn't charge us for our dinner. They acknowledged that the experience was simply unacceptable. So I appreciate that very much. I hope they were able to smooth out their experience for the rest of the season.

They seemed to have just re-opened for the season and gave us tents that had no view. The price, however, is very high. They promise a really amazing stay but meals and breakfast are not included. For ~$700 a night, for a glamping experience more can be included in the stay. The hot tubs and pool were not open yet. If you are unable to offer some of the experiences promised in your website and marketing then you should adjust your pricing accordingly.

incredible views and

The accommodations were luxurious, the amenities were plentiful, and the food was delicious.

Not a thing

Awesome exceeded expectations