Portswood 205

I liked everything

N/A

Location

From the start, there was a complete lack of communication regarding our arrival. No one reached out to provide check-in details or guidance beforehand. After struggling for nearly an hour and making three separate phone calls, we were finally given the correct access code to retrieve the apartment key. At no point did any agent proactively contact us to assist or follow up. We ran out of water during our stay and were informed only then that the apartment uses a pre-paid water system. This was never communicated to us in advance, nor should guests be expected to handle such administrative and additional costs themselves.

Everything was exceptional

The room was cold most of the time and we couldn’t locate where the aircon was

The curtains, couch, chairs need a good steam clean. and the window were dirty.

The dirt

Clean and safe

There was a bit smell of cigarettes and the checkin wasn’t as smooth as I anticipated. The concierge didn’t have lot of information about the property. He didn’t know anything about the parking arrangements.

Location....Great for walking

Empty used sugar sleeves in sugar jar, someone had used them. Too much clutter in terms of furniture