The Empyrean Cam Ranh Beach Resort

This the Sea building, Room was dirty, food is overpriced, staff not friendly and the beach was full of garbage, I booked and paid for 6 nights but only stayed 4 nights.

Terrible Experience – Not Worth a Return Visit This was my second time staying at Empyrean Cam Ranh, and unfortunately, it will be my last. I traveled with my family of five, including a small child and a pregnant woman, and our overall experience was extremely disappointing. Upon arrival, there were 2–3 staff members standing at the entrance, yet none of them offered to help with our luggage. Despite our group clearly including a child and an expectant mother, we received no greeting or warm welcome—just indifference. The attitude and demeanor of the male staff at the door were unprofessional, careless, and completely out of line for a supposed 5-star hotel. The check-in process was disorganized and frustrating. We were unnecessarily shuffled from one counter to another, even though the procedures could clearly be handled at any of them. The breakfast was a major letdown. Both the main and side dishes were poorly prepared and lacked quality. Housekeeping was careless as well. Our room was not properly cleaned—trash was left in place, and the space was far from tidy. To top it all off, during check-out, we were left waiting for 40 minutes without any updates or communication regarding the room inspection. The lack of professionalism and basic hospitality throughout the stay was astonishing. To be honest, the entire experience felt more like a 1-star motel than a 5-star hotel. I would not recommend Empyrean Cam Ranh to anyone and will definitely not return.

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We booked 3 rooms and stayed a night before our international flight. It was terrible experience, too crowded and under staffing. Not so many activities for kids. Food quality was bad, we got abdominal pain with diarrhea after eating breakfast buffet. Would not recommend this resort.

Not clean, too crowded & under staffs . Food quality is terrible, bad service

We had a company combine with family trip over the past weekend and truly enjoyed a wonderful beachside dinner on the lawn. Great food, beautiful setup, and excellent service! Many thanks to Mr. Thang and Mr. Anh from the F&B team for their warm hospitality. Special thanks to Mr. Thanh (FBM) for organizing everything so perfectly. We also appreciate the kind support from Mr. Son (FOM) and Ms. Thuy (DM). The sunrise here was absolutely stunning – a perfect start to a perfect day. Thank you all for making our trip so memorable!

The Empyrean Cam Ranh - the one that I had a wonderful experiences. The room almost had ocean view with balcony, where you can drink coffee in the morning and enjoy the fresh atmosphere. The pool was suitable for kids and landscape with many trees, it's make me heeling and enjoy times with my family. Services is very nice and supportive. Specially wanna say thanks to Ms. Thuy duty, Mr. Son for well assistant and we check-in / Mr. Thanh, Mr. Anh, Mr. Thang and F&B Team for BBQ with warmest set up and we really appreciate this experience. Many thanksssss !!!

I had a wonderful stay at Empyrean Cam Ranh from 14 to 16 June, staying in room A1621 with a beautiful ocean view. The service throughout was truly impressive. Thuy (Duty Manager) and Mr. Son (Front Office Manager) were professional and welcoming, and Mr. Thanh from the F&B team made our dining experiences exceptional. On our check-in day, although our room was ready later than expected, the Front Office staff were very supportive. They kindly delivered the room key to my friend’s room with a great attitude. Despite it being peak season, the team remained attentive and committed to providing excellent service—we truly appreciated their effort! The Housekeeping team was exceptionally efficient and made every effort to prepare our room promptly, even though the hotel was nearly fully booked. The F&B team on the afternoon shift also delivered outstanding service. They prepared everything we needed and ensured the BBQ setup was fully equipped, creating a delightful experience. Their attention to detail and dedication did not go unnoticed. Our group is quite large and family-based, so it was challenging to gather all the necessary information. However, the sales team was incredibly patient and supportive throughout the process. Thank you to the entire team for making our stay so memorable. Highly recommended!

Tasty food, room with nice view, good services Our team and family had a memories experieces at your resort Big thanks FB, FO team specialy Mr Thanh (FBM), Mr Thang, Mr Anh & Ms Thuy (DM) & Son for great support

Good choice for group of family and friends staying together. Green landscape, tasty food, spacious swimming pool and attentive staff. All of us really enjoyed our time here. Special kudos to Thuy Duty and Son for great asssistance to our group 👏👏