Magenta by Kukun

Las personas que te atienden por Whassad. Siempre atenta a cualquier necesidad.

Es

ubicacion y el general el departamento, los muebles un poco sucios

Te tienen esperando hasta las 3, tardan mucho en contestar los mensajes

En general las condiciones del apartamento son bastante buenas, pero está ubicado justo diagonal de unos bares y discotecas, y por las noches no es nada cómodo dormir con la música con el volumen muy alto.

The apartment is basically clean, quite a lot of space

1: the staff were the most horrible people I’ve met. They do not listen and say no to everything as if it is fun. I booked for four nights and extended, I made a mistake in booking and immediately contacted customer service, they refused to correct the date and sent me unfriendly messages. Saying that I booked 6 nights but one night was a wrong date I have to book again. They took two hours, sent me 20 messages to ask me to pay twice for one night. Then threatened me if I don’t pay again for that one I’m invading their property. The staff also joked about : so call the police, see what you can do. 2: they stressed that they are not a hotel. There’s no communication between the offline customer service and on site staff, they would knock your door even if it’s not check out day. - there’s no room service -no luggage storage -all the listed facilities like pool are shared. You can’t actually use it. -there’s on site staff for some reasons are extremely unhappy. They would even greet you back. 3: I got attacked by the customer service just because I asked for a change of date a few minutes after. They also said I need to talk to the booking app then they will cancel. I waited for the app’s response and they called the hotel. All this took a few hours, then they said no. after they asked me to let the agent contact them directly. 4: everyone knows this can be done easily but they are there to scam your money and destroy your mood.

The rooms were spacious and clean.

The sink trap in one of the bathrooms was broken/disconnected and leaking on the floor. I didn’t have the option to move rooms so I asked that it be addressed. The property promised to come look at it and address it but never showed up. Because of the leak, I decided to check out early but they would not refund me for the night.

The area is convenient

The noise made it impossible to be comfortable

Great location. Host made check in super easy with web service and electronic locks.

Can be a little noisy from the street outside but I didn’t bother me

I recently stayed and had a mixed experience. On the positive side, the space itself is beautifully decorated and very spacious — definitely one of the more stylish places I’ve stayed in for this price range. It had a modern feel and plenty of room to spread out and relax. However, cleanliness was an issue. The unit didn't feel thoroughly cleaned upon arrival, with noticeable dust and some areas that clearly needed more attention from housekeeping. Additionally, the noise level was a major downside. There’s a club or bar right outside, and the music and crowd noise went late into the night, making it really difficult to sleep. If you’re a heavy sleeper or planning to go out and enjoy the nightlife yourself, this might not bother you. But if you’re looking for a quiet, restful stay, you might want to consider other options. The potential is there, but the noise and cleanliness need to be addressed.