The Trade, Autograph Collection

Good customer service lots of accommodations, good food vallet parking, cleans room.

I had to ask for coffee cups and sugar.

The location, rather I’m was nice and property was nice

Room service menu doesn’t have drinks to order online . Valet is expensive, no microwaves available on the property

Breakfast was good in the restaurant in the lobby.

Our room was dimly lit! The bathroom was very bright but the bedroom was kind of dark. Bedside wall lamps didn’t put out much light. One bedside table had electrical outlets While the other side was just a big block or decorative table, no plugs! Had to reach way past the block table to turn out the lights or turn the off before getting in bed. Not user friendly. There was a floor lamp in corner of room at the window but it was also very dim! Kind of useless. No microwave. Only an espresso machine, not a regular coffee pot or Keurig type. Disappointing. Had to get a cup of coffee from the bar on first floor. Our toilet bowl wouldn’t refill with water sometimes therefore wouldn’t flush so my husband had to lift lid of tank to refill it. He is a handyman around the house but he should not have had to work on the toilet a few times the first day. Shower took a long time to get warm.

Room set up was beautiful

N/A

Amazing staff Great location Kids loved it

Not knowing that the only way to park was valet

Staff was friendly. Location was perfect.

Friendly staff and close to where we needed to be

Overpriced and desk in room was sticky and not wiped down. Would have been nice if restaurant was open yet after concert